Maintenance Technician

Position Summary

The mission of Hope of the Valley Rescue Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Our mission is to meet our participants' needs through an individualized and non-judgmental approach that will ultimately lead to long-term housing stability.

The Maintenance Technician fulfills the mission of the Hope of Valley Rescue Mission by providing maintenance support to the HOTV Program sites.  The Maintenance Team maintains all HOTV properties and equipment through reactive, preventative, and corrective maintenance actions to keep the property fully functional and operating at its best. This includes plumbing, electrical, HVAC, fixing structural damage - painting, replacing doors, wall repairs, and other duties as assigned. Work orders approved by Operations and are assigned through a phone application called Maintainx where all communication relating to the repair is contained.

Primary Duties and Responsibilities

Operations Team Support:

1. Efficiently and effectively completes maintenance requests, as assigned through Maintainx.

2. Communicates with the Maintenance team for scheduling, instruction and guidance to complete tasks.

3. Communicates on Maintainx with photos and comments on the status of the request.

4. Forecasts and reports the supplies needed to purchase for the scheduled tasks and communicates with the Director of Operations for purchasing.

5. Ensures the assigned vehicle is organized and stocked for the day’s assigned tasks.

6. Performs routine maintenance - fixing structural damage, wall repair, paint, window replacement, et.

7. Repairs broken or leaking plumbing in buildings, conex trailers, hygiene trailers, and other.

8. Repairs or replaces electrical issues - lights, outlets, fire alarms, cameras etc.

9. Applies preventative measures to the sites to reduce the risk of future problems.

10. Fixing potential safety hazards to avoid injuries.

11. Other duties as assigned.

Knowledge, Skills, and Abilities

• Troubleshooting knowledge for routine repairs in:

  • plumbing - to address leaks, clogs or other drainage problems.

  • electrical - to manage problems with lighting and power issues.

  • minor carpentry - to handle basic repairs around the sites.

  • others - cameras, Wi-Fi, internet, fire alarms, etc.

Other Requirements

• Ability to proficiently operate a vehicle, power tools, cellphone.

• Interpersonal skills to interact with employees or hired repairmen in a pleasant manner.

• Attention to detail to ensure that all jobs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked.

• Physical stamina to handle a shift of being active and working in a high paced environment.

• Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.

• Ability to grasp, push, pull objects and reach overhead.

• Occasionally lift and/or move, push, and pull up to 75 pounds.

• This position requires travel to multiple locations. Travel percentage: 75%

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Ability to lift up to 75 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands and fingers; Be able to have visual activity. Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity with service animals and emotional support animals. Use power tools with safety and efficiency in mind. 

Work Environment:

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

EEO:

HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.