Clinical Nurse Coordinator - Westland Clinic

Hope Clinic is seeking a flexible, mission-driven Clinical Nursing Coordinator to support and strengthen clinic operations and patient care at our Westland location. This part-time role blends hands-on clinical responsibilities with volunteer training, administrative coordination, and quality improvement—ensuring smooth day-to-day functioning and consistent, compassionate patient care.

This position is expected to work 16 to 20 hours per week, on-site at the Wayne Clinic location. Hours are Tuesday and Friday 8:30 to 4:30, and up to two (2) Saturdays (half days) per month.

KEY RESPONSIBILITIES

Clinical Patient Services

• Retrieve consult notes, lab and imaging results from outside systems and place in patient chart for next physician
• Review labs, forward abnormal labs, review imaging results and assign to appropriate clinician
• Respond to patient calls for test results or test questions
• Respond to volunteer questions regarding patient care, charting, equipment use, follow-up appointments or testing
• Coordinate and follow up on referrals
• Manage applications of MAP benefits and distribution of medications for patients
• Follow-up on virtual clinician visits for all post visit tasks: completing and mailing labs, imaging requisitions, prescription call-ins, and patient instructions, and scheduling next appointment

General Clinic Support

• Interview, onboard, and train clinic rooming volunteers
• Ensure staffing of all CA shifts
• Provide back up for rooming staff and volunteers
• Validate required clinical credentials for all clinic volunteers
• Coordinate CPR training for volunteers and staff
• Provide training for OSHA standards
• Quality checks on A1c, BP machines, and glucometers
• Stock and monitor clinic and exam room supplies; assign tasks to volunteers
• Oversee maintenance of medical equipment used in clinic to ensure functionality
• Sanitize and sterilize used sterile devices
• Order clinic supplies and maintain records of invoices sent/received
• Ensure OSHA compliance for AED maintenance, Material Safety Data Sheets (MSDS) for all chemicals used in clinic, blood borne pathogen processes and sterilization of equipment used in clinic
• Create and update clinical policy and procedures
• Oversee chart review and “out takes”
• Maintain ER box and respond to emergencies in the building
• Routine reporting as required

Donations

• Monitor and approve/deny medication donations offered to Wayne Clinic
• Log donations into Quickbase and complete donation form if applicable

Qualifications:

• BSN and current RN license required
• At least 3 years of clinical experience; experience in chronic disease management preferred
• Basic knowledge of Microsoft Office 365 (Word, Excel, Sharepoint)
• Familiarity with electronic medical records
• Operational and case management experience strongly desired
• Supervisory or volunteer coordination experience a plus
• Strong communication, interpersonal, and leadership skills
• Cultural sensitivity and comfort working with diverse populations
• High degree of flexibility to navigate changing needs, priorities, and clinic settings

Why Hope Clinic?
At Hope Clinic, we serve with excellence and compassion in Jesus’ name. Join a collaborative, volunteer-driven team working to improve the health and well-being of our community through high-quality, totally free care.

For immediate consideration, a cover letter detailing your specific interest in Hope Clinic must accompany resume.

Hope Clinic is an equal opportunity employer. All qualified applicants are welcome to apply.