HOPWA Program Manager

Job Summary

Position administers and coordinates the organization’s Housing Opportunities for Persons with AIDS (HOPWA) program and initiatives, ensuring compliance with federal and local requirements, budget management, program development, and effective client services. Leads, trains and supervises HOPWA case management staff, fostering team collaboration and working with case managers to appropriately assess client needs and connect them to supportive services including internal and external stakeholders, public health agencies and nonprofit partners.

Job Purpose

Position provides programmatic leadership and oversight of housing initiatives that support clients, ensuring they have access to safe, stable housing and comprehensive services. Position is instrumental in ensuring that program participants receive the resources and guidance necessary for housing stability that leads to enhanced quality of life and health outcomes. Position plays a critical role in shaping housing policy, supporting vulnerable populations, promoting affordable housing, and ensuring regulatory compliance for such programs.

Essential Functions

Essential functions are the primary duties/main job responsibilities that an incumbent must be able to perform, with or without accommodation.

Key accountabilities include Program Compliance and Service Delivery, Financial and Administrative Management, Staff Leadership and Supervision, and Stakeholder and Community Engagement.

Job Factors

Minimum Education Level Requirement: Bachelor's degree in social work, public administration, public health, human services or a related field. Equivalent work experience accepted in lieu of a degree.

Minimum Experience Level Requirement: Minimum three years of progressively responsible experience in housing services, case management, program administration, or social services. Demonstrated knowledge of HUD/HOPWA programs and experience with their administration and management.

Knowledge, Skills and Abilities:

• Strong knowledge of federal, state and local housing regulations, especially HUD/HOPWA guidelines.
• Demonstrated knowledge of HIV/AIDSrelated health and psychosocial issues, including medical care, client privacy and available community resources.
• Familiarity with housing development, program budgeting and case management practices.
• Excellent oral and written communication for client interactions, staff supervision, report writing and stakeholder engagement.
• Excellent counseling, problem solving, networking, and advocacy skills for client and program needs.
• Proficiency in Microsoft Office Suite, associated program technology (electronic medical/health records), billing platforms and software.
• Knowledge of healthcare practice operations including electronic health records, associated billing administration, and regulatory requirements, including HIPAA.)
• Selfdirected and selfmotivated, proactively prioritizing competing demands efficiently and independently.
• Strong project management and strategic planning skills that set clear task objectives, achieve desired outcomes, and advance program viability.
• Ability to adapt to changing client, program and agency needs, demonstrating sensitivity to populations, strict confidentiality and crisis management skills.
• Excellent planning, organizing, and financial management abilities.
• Ability to build partnerships with agencies and maintain community relationships.
• Exceptional time management, professionalism and organizational skills and abilities.
  
  

Physical Demands: The physical demands described represent those that an employee must meet in order to perform the essential functions of the job. Reasonable accommodation may be made in compliance with the Americans with Disabilities Act of 1990.

• Mobility within the office and parking lot
• Motor vehicle operation to offcampus locations and events (Travel 10%)
• Access information using a computer
  
  

Environmental Conditions: Indoors in an environmentally controlled space with exposure to environmental hazards (contaminants, hazardous equipment and infectious disease.) Occasional work outdoors exposed to elements.

Frequent performance of position duties while standing, walking and while in motion and manipulating medical devices and other equipment.

Frequent computer use at a workstation up to two hours or more at a time.

Frequently fast-paced work with unscheduled interruptions.

Work may require an adjusted work schedule, overtime and evening/weekend hours in order to meet patient care demands.

Public contact position requiring clinic-appropriate apparel and use of personal protective equipment.

Disclaimer: This job description is intended to describe the general functions and context of the work to be performed by position incumbents. It is not intended to be a complete representation of all duties, responsibilities, and skills required for this job classification and is subject to change at any time, with or without notice.

Position incumbents must meet occupational demands and fitness-for-duty requirements.

Internal candidates who meet the minimum qualifications will receive preferential consideration.