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ASSISTANT FACILITIES MANAGER

HOPE HAVEN INC
CHARLOTTE, NC Full Time
POSTED ON 9/2/2026
AVAILABLE BEFORE 11/2/2026

JOB SUMMARY

Assists Facility Manager in building and property maintenance for agency locations. Trains residents in property maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Coordinate and oversee maintenance program trainees.
  • Perform repairs and preventative maintenance on HVAC equipment.
  • Install, replace, or repair light fixtures, switches, and electrical outlets.
  • Replace or repair plumbing fixtures, cleaning, and unclogging drains.
  • Perform light construction work.
  • Oversee upkeep of appearance of the facilities.
  • Use the agency work order system, completing work order requests in a timely manner, report problems to supervisor.
  • Perform preventative maintenance on agency vehicles and equipment.
  • Perform or oversee light painting, touch-up, and cleaning at facilities.
  • Perform pest control as needed.
  • Purchase needed supplies under supervision of Facility Manager.
  • Pick-up donations as needed.
  • Assist in emergency drills as needed.
  • Communicate frequently both verbally and electronically with other staff.
  • Attend all meetings.
  • Maintain compliance with agency policies, procedures, and standards, upholding organizational values and regulatory requirements.
  • Other agency duties as assigned.

KEY PERFORMANCE INDICATORS:

  • Complete all work orders assigned in the system in a timely manner and have those work orders approved by the supervisor with minimal rejections.
  • Complete all other paperwork assigned by the supervisor.
  • Maintain areas assigned by supervisor in an inspection ready state.
Qualifications:

POSITION QUALIFICATIONS:

  • Must be at least 18 years of age and able to read, write, understand, and follow directions.
  • High school diploma or general education degree (GED).
  • HVAC certification required.
  • One year’s experience in providing maintenance services to include electrical, equipment, HVAC, plumbing and construction; or equivalent combination of education and experience.
  • Ability to use and/or operate hand and power tools.
  • Ability to use a smartphone and use a computer with Microsoft windows and Microsoft Office
  • Ability to effectively present information in one on one and small group situations.
  • Ability to respond to questions/inquiries from others using tact, courtesy, and professionalism.
  • Ability to deal with problems involving concrete variables exercising judgment, ingenuity, and initiative.
  • Demonstrates sensitivity with clients who are in early recovery from substance use disorder and may have experienced homelessness or other trauma.
  • Ability to work in a diverse recovery environment with residents, with a good understanding of appropriate boundaries.
  • No substantiated findings of abuse or neglect listed on the NC Health Care Personnel Registry.
  • Comply with confidentiality laws to ensure client confidentiality is always maintained.
  • Must always maintain a valid NC driver’s license and be insurable by Hope Haven.
  • Ability to perform duties physically and mentally without harm to self or others.

PHYSICAL REQUIREMENTS:

  • Keyboarding
  • Walking/Sitting
  • Standing / bending/ twisting
  • Frequently lifting / moving up to 100lbs
  • Driving
  • Ability to be around chemicals
  • Use of ladders/working at height

Salary : $25 - $26

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