What are the responsibilities and job description for the Medical Secretary position at HOPCo?
ESSENTIAL FUNCTIONS
- Coordinating patient care by liaising with all necessary care providers and medical professions to ensure patient needs are
met - Appointment scheduling for clinic visit, injections, and procedures
- Work with the leadership team to mastermind ways to improve the quality of patient care and workflows
- Partner with the clinic leadership to manage office/medical supplies, and office equipment
- Process paperwork (work letters, FMLA, etc.)
- Process Prescription request
- Managing patient portal messages and clinic task buckets
- Attend clinic meetings
- Answering incoming calls/messages
- Schedule, reschedule, and cancelling appointments
- Chart Prep
- Other duties as assigned
EDUCATION
- High School Diploma or equivalent knowledge preferred
- Medical Assistant diploma or certificate from an accredited institution preferred
EXPERIENCE
- 2-3 years in a healthcare setting providing service to patients
KNOWLEDGE
- Knowledge of HIPPA and patient confidentiality laws
- Knowledge of using computers and various computer programs
- Knowledge of medical terminology
SKILLS
- Skill in supporting clinical and clerical operations
- Skill in providing excellent customer service
- Skill in telephone etiquette
- Skill in time management
- Multitasking and organizational skills
- Excellent written and oral communication skills
- Teamwork skills
