Service Technician

Job Summary

Installs and services automatic oil burners in furnaces, as well as other heating equipment and associated systems in homes and commercial establishments by performing the following duties.

Essential Functions

Drives service van, service heating systems, maintain required records, communicate with dispatcher and service department, comply with safety requirements, deliver product, and comply with company dress and comportment policies.

Other Duties and Functions

Occasionally, required to assist with or perform installations. Deliver and remove boilers, furnaces, heating or hot water equipment or fuel tanks which may weigh up to 1500 pounds.

Equipment Requirements

Possesses the tools necessary to perform service repairs, and installations.

Qualifications/Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sensory Requirements

Balance, Talking, Hearing, Near Vision, Midrange Vision, Far Vision, Depth Perception, Peripheral Vision, Color Vision.

Environmental-

• Outdoor Locations –5%
• Indoor Locations – 95%
• Wet Conditions
• Heat
• Noise
• Electrical Hazard
• Heights
• Fumes/Gas

Education/ Experience/License Requirements 

• Two to four years related experience and/or training; or equivalent combination of education and experience.
• Valid drivers license.
• A valid occupational license (if required).
• Ability to pass a certified test for substance abuse.
• Employment Eligibility Verification (new employee).
• Record of traffic violations.
• Ability to practice strong interpersonal skills.
• Adequate knowledge of electrical systems.
• Adequate knowledge of potable water systems.
• Adequate knowledge of hydronics and air distribution systems of heating systems.
• Adequate knowledge of underground oil tanks and related oil distribution systems.
• Knowledge of the functions of all job related tools and devices, and the ability to skillfully use them.
• Ability to read and decipher schematic drawings.

Language Skills 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively with customers or other employees of organization.

Mathematical Skills 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.

Reasoning Ability 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Skills and Abilities

• Ability to practice strong interpersonal skills.
• Adequate knowledge of electrical systems.
• Adequate knowledge of potable water systems.
• Adequate knowledge of hydronics and air distribution systems of heating systems.
• Adequate knowledge of underground oil tanks and related oil distribution systems.
• Knowledge of the functions of all job related tools and devices, and the ability to skillfully use them.
• Ability to read and decipher schematic drawings.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions.   The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.