General Manager - Restaurant

Overview
We are seeking a dedicated and experienced General Restaurant Manager to join our dynamic team. The ideal candidate will have a passion for the food industry and a strong background in restaurant management. This role involves supporting the Restaurant Managers in overseeing daily operations, ensuring exceptional customer service, and maintaining high standards of food safety and quality. The General Restaurant Manager will play a key role in staff training, inventory control, sales growth, profitability and fostering a positive work environment.

This is a full-time, on-site General Manager role located in the United States. The General Manager will be responsible for overseeing daily restaurant operations to ensure exceptional customer service, high-quality food, and a welcoming environment. Responsibilities include managing staff, maintaining compliance with company policies and standards, driving financial performance, leading marketing initiatives, and addressing customer needs. The General Manager will also focus on employee development, staff scheduling, and maintaining a positive work culture.

Duties

• Assist in managing daily restaurant operations to ensure smooth functioning.
• Oversee food preparation and cooking processes to maintain quality standards.
• Utilize POS systems such as Aloha POS or Micros POS for efficient order processing and cash handling.
• Conduct inventory control to manage stock levels and reduce waste.
• Train and develop staff on food handling, customer service, and operational procedures.
• Supervise kitchen staff and ensure compliance with health and safety regulations.
• Manage shift schedules, ensuring adequate staffing for peak times.
• Provide exceptional customer service by addressing guest inquiries and resolving complaints.
• Collaborate with the Restaurant Manager on budgeting and financial planning.
• Support in recruiting, interviewing, and onboarding new team members.

Requirements

• Proven experience as General Manager in a full servcie restaurant
• Strong knowledge of food service management practices including food safety standards.
• Experience with inventory control and budgeting processes.
• Excellent leadership skills with the ability to train, motivate, and supervise a diverse team.
• Proficiency in POS systems (Aloha POS, Micros POS) is preferred.
• Background in culinary arts or kitchen management is advantageous.
• Exceptional customer service skills with a focus on guest satisfaction.
• Ability to work flexible hours including nights, weekends, and holidays as needed.
• Strong communication skills to effectively interact with staff and customers. Join us as we strive to provide an outstanding dining experience while fostering a supportive team atmosphere!
• Leadership and Management: Demonstrated ability to lead, motivate, and manage a diverse team effectively, with strong decision-making and organizational skills.
• Customer Service and Hospitality: Proven experience in providing exceptional guest experiences, managing customer relationships, and maintaining high service standards.
• Operations and Financial Management: Skills in budget management, inventory control, scheduling, and analyzing financial metrics to drive profitability.
• Team Development: Experience in staff training, mentorship, performance evaluation, conflict resolution, and fostering a positive work environment.
• Marketing and Promotions: Knowledge of marketing strategies, promotional activities, and community engagement to drive business growth.
• High school diploma or equivalent required; a degree in hospitality, business, or a related field is a plus.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training

Work Location: In person

Benefits:

Salary : $60,000 - $70,000