What are the responsibilities and job description for the WIN Energy REMC - Member Services Representative - Sullivan, Indiana position at Hoosier Energy?
Key Responsibilities: As a Member Services Representative, you will play a pivotal role in our cooperative's success by providing exceptional customer service and ensuring efficient operations.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills, both written and verbal.
- Proficiency with personal computers and software, including Microsoft Excel and Word.
- Ability to accurately process financial transactions.
- Proficiency in operating a 10-key calculator.
- Familiarity with office machines and equipment.
- Basic typing and keyboarding skills.
Preferred Experience:
- A degree from an accredited college or vocational/technical school is highly desirable
- Minimum of two (2) years of customer service experience.
- Demonstrated experience in dealing with the public.
- Strong ability to speak and interact effectively with members and co-workers while maintaining confidentiality.
- Excellent multitasking skills and the ability to handle a high workload.
- Exceptional attention to detail.
- Team player who can follow policies to support cooperative goals.
Work Environment: You will be working in a typical office environment with regular work hours. Please note that there may be occasions when overtime is required, including call-outs during emergencies.
What We Offer:
- Competitive compensation package.
- Comprehensive benefits, including employer-paid premiums for health, dental, and vision insurance.
- Employer contribution to 401k and 100% employer funded pension plan.
- A supportive and collaborative work environment.
Join our team and be part of an organization that prioritizes its members and its employees. We look forward to welcoming you to our cooperative family.
Qualified applicants apply only online.
WIN Energy REMC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
