What are the responsibilities and job description for the FOH Supervisor position at Hooky Entertainment?
About Us
Welcome to Es Vedra Cinemas, your ultimate out-of-home entertainment destination! With 16 locations across 5 states, we go beyond the traditional movie experience to bring you movies, bowling, games, and much more—all under one roof. At Es Vedra Cinemas, we believe entertainment should be immersive, exciting, and unforgettable. Whether you're catching the latest blockbuster on the big screen, striking down pins at our state-of-the-art bowling alleys, or diving into action-packed arcade games, we offer something for everyone—from casual fun-seekers to dedicated thrill-chasers. Our mission is to create exceptional entertainment experiences where families, friends, and communities come together.
Job Description
The FOH Supervisor assists and provides excellent guest experience to our guests by overseeing the quality and consistency of our service, food and beverage, overall operation, and maintenance of the venue. They are responsible for every job function in the venue and as such must be able to personally perform and train others in every job function and support team members' training.
Job Responsibilities
Welcome to Es Vedra Cinemas, your ultimate out-of-home entertainment destination! With 16 locations across 5 states, we go beyond the traditional movie experience to bring you movies, bowling, games, and much more—all under one roof. At Es Vedra Cinemas, we believe entertainment should be immersive, exciting, and unforgettable. Whether you're catching the latest blockbuster on the big screen, striking down pins at our state-of-the-art bowling alleys, or diving into action-packed arcade games, we offer something for everyone—from casual fun-seekers to dedicated thrill-chasers. Our mission is to create exceptional entertainment experiences where families, friends, and communities come together.
Job Description
The FOH Supervisor assists and provides excellent guest experience to our guests by overseeing the quality and consistency of our service, food and beverage, overall operation, and maintenance of the venue. They are responsible for every job function in the venue and as such must be able to personally perform and train others in every job function and support team members' training.
Job Responsibilities
- The ability to provide supervision during assigned shifts
- Provides team members, and guests with a positive experience and atmosphere
- Monitors speed of service to ensure a positive guest experience
- Supervise daily shifts to ensure standards, product quality, and cleanliness is maintained
- Assist in the training of team members, including new hires as well as existing team members
- Assists with cleanliness and organization of the venue
- Ensures proper cash handling procedures are followed
- Performs other related duties as necessary or assigned
- Strong written and verbal communication skills
- High guest satisfaction expectations and focus
- Self-motivated and results driven
- Holds self and others accountable to consistently maintain high-performance standards
- HS Diploma or GED Certification
- Must be at least 21 years of age
- Minimum of 1 Year full-service restaurant supervisory experience preferred
- Food Safety, State Alcohol certification required
- Availability to work during holidays, nights, and weekends with increased hours during peak times
- Prolonged periods of standing, walking, climbing stairs
- Must be able to lift 50 pounds at times.
- Comfortable with flashing lights & loud noises.
- Competitive Pay and Growth
- 401(k) Retirement Plan
- Medical, Dental, and Vision
- Team Member Perks - discounts on Movies, Attractions, and F&B!