Wholesale Operations & Logistics Coordinator

About Honor the Gift

Founded by Russell Westbrook in 2016, Honor the Gift is rooted in creativity, fashion, and self-belief. We release curated men’s collections each season—each inspired by Russell’s experiences growing up in the inner city and translated into premium, story driven apparel.

About the Role

We are seeking a highly analytical and systems-driven Wholesale Operations & Logistics Coordinator to power the operational backbone of our wholesale and Ecommerce division. This role owns core wholesale operations including ERP accuracy, inventory integrity, 3PL execution, routing and compliance, EDI performance, and operational reporting. You’ll work closely with Sales, Senior Operations Leadership and our 3PL to ensure flawless execution from preorder planning to outbound shipments at scale. This role partners daily with our Senior Operations Leadership to ensure products continue to flow to our customers.

ERP / Systems Ownership

• Maintain accurate style, pricing, attributes, UPCs, and customer data in AIMS36 using details provided by cross-functional teams.
• Ensure data integrity across AIMS360, NuOrder, and internal operational tools.
• Manage seasonal ERP → B2B data syncs to support go-to-market readiness.
• Audit and maintain clean, structured data used across Sales, Finance, and Operations.
• Inventory & Data Integrity
• Own daily and weekly inventory accuracy, variance analysis, and stock adjustments.
• Lead cycle counts and investigates discrepancies with 3PL leadership.
• Reconcile ERP vs. warehouse inventory and implement corrective workflows.

EDI & Compliance Management

• Monitor, validate, and troubleshoot EDI transmissions and retailer requirements.
• Ensure routing guide compliance across major accounts.
• Partner with the 3PL on correct packing, ticketing, labeling, and compliance standards.
• Conduct root-cause analysis for chargebacks and operational deductions.

3PL Coordination & Execution

• Partner daily with our 3PL to ensure on-time pick, pack, and shipment execution.
• Communicate order waves, shipping priorities, routing rules, and packing standards.
• Address exceptions quickly: shorts, overages, ASN errors, carton discrepancies, pick issues.
• Daily check in on DTC order fulfillments
• Address any issues with 3PL regarding DTC order issues.

Fulfillment Oversight

• Monitor live fulfillment progress across WMS dashboards and AIMS360.
• Align ship windows and order priorities with Sales.
• Validate labels, ASN data, carton counts, and documentation before order closure.

Operational Reporting

• Produce weekly reporting on inventory availability, fulfillment progress, and EDI transmission health.
• Support leadership with operational dashboards and KPI visibility.

Performance & Process Improvement

• Review weekly 3PL KPIs: SLA compliance, accuracy, throughput, inventory health.
• Identify bottlenecks and lead cross-functional workflow improvements.
• Ensure 3PL adheres to routing, compliance, packaging, and ticketing standards.
• Act as the primary operational bridge between HTG and our 3PL partners.
• Cross-Functional Collaboration
• Partner with Sales on allocations, order priorities, and seasonal availability.
• Work with the Customer Operations Coordinator on order status, exceptions, and routing support.
• Collaborate with Production & Merch on style changes, attribute updates, and dropped styles.
• Coordinate with Finance on inventory adjustments and receiving accuracy (not invoicing).

What We’re Looking For

• 3 years’ experience in wholesale operations, ERP administration, logistics, or apparel product cycle.
• Strong knowledge of AIMS360 or similar ERP systems; familiarity with Shopify, Brand boom, or NuOrder a plus.
• Proficiency in Excel/Google Sheets (pivot tables, VLOOKUP/XLOOKUP, auditing).
• Systems-driven problem solver with strong analytical ability.
• Highly organized, detail-focused, and comfortable owning complex workflows.
• Clear written and verbal communication skills.
• Skilled at troubleshooting discrepancies and implementing corrective solutions.
• Experience in working in house for fashion brands or consumer goods strongly preferred.

Pay Rate (Full-Time Position)

$25–$35 per hour