What are the responsibilities and job description for the FLOAT Customer Service Representative/Teller FLOAT role position at Honor Bank?
Float Customer Service Representative (Teller/CSR)
* Honor Bank – Multiple Branch Locations
* Full-Time | In-Person
Honor Bank is hiring a Float Customer Service Representative (CSR/Teller) to provide branch coverage across our eight locations. This role is ideal for someone who enjoys variety, customer interaction, and supporting multiple branch teams.
Float CSRs perform traditional teller and customer service duties while traveling between branches based on staffing needs (PTO, sick time, vacancies, or customer volume).
Key Responsibilities
- Provide excellent customer service in a retail banking environment
- Process deposits, withdrawals, payments, and other teller transactions
- Balance cash drawer, vault, and ATM activities accurately
- Promote bank products and make referrals to meet branch goals
- Follow all banking compliance and security procedures (BSA, CIP, OFAC)
- Travel to assigned branches throughout the week as needed
Qualifications
- Customer service or teller/cash handling experience preferred
- Strong attention to detail and communication skills
- Flexible schedule and ability to work at multiple branch locations
- High school diploma or equivalent required
Why Honor Bank?
- Competitive pay and benefits
- Paid time off and professional development
- Supportive, community-focused culture
- Growth opportunities within retail banking
Apply Today
If you’re dependable, adaptable, and enjoy helping customers, we’d love to meet you!
Pay: $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Prescription drug insurance
- Referral program
- Vision insurance
- Volunteer time off
Application Question(s):
- Background Checks and Credit Checks:
Once a contingent offer of employment is made, Honor Bank runs statewide and federal background checks. We look for a felony-free record and any misdemeanors that may pose a risk, such as fraud or theft. We also run Credit Checks. Honor Bank conducts credit employment screenings per FDIC recommendations. This does not show your credit score but flags certain issues like accounts in collections, recent foreclosures, or bankruptcies. We do not penalize for debt caused by death, divorce, student loans, or medical issues.
Do you have any concerns about this?
- This role requires you to travel to one of our 8 branches regularly. You will need a dependable vehicle, valid car insurance and a valid driver's license in order to be considered for the role. Is this an issue?
Education:
- High school or equivalent (Required)
Experience:
- cash handling: 1 year (Required)
- Customer Service Sales: 1 year (Preferred)
- Microsoft Word, Excel & Outlook: 1 year (Preferred)
- Computer: 1 year (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $19