What are the responsibilities and job description for the Customer Service Representative/Teller position at Honor Bank?
Join the Heart of Your Community
Customer Service Representative (CSR)/Bank Teller
Honor Bank | Benzonia, MI
Full-Time | Starting at $17.00/hour
Monday-Friday | 7:45 AM - 5:15 PM
No evenings or weekends
Looking for More Than Just a Job?
At Honor Bank, we're neighbors helping neighbors. For more than 100 years, we've proudly served Northern Michigan communities by building relationships, supporting local businesses, and helping our customers achieve their financial goals.
As a Customer Service Representative, you'll be the friendly face our customers count on each day. If you enjoy helping people, working as part of a team, and making a positive impact in your community, we'd love to meet you.
No banking experience? No problem. We provide the training and support you need to succeed.
What You'll Do
- Provide friendly, professional service to customers
- Process deposits, withdrawals, loan payments, and other transactions
- Help customers find banking solutions that meet their needs
- Handle cash and financial transactions accurately and securely
- Contribute to a positive, team-focused branch environment
- Build relationships that strengthen our community connections
Why Honor Bank?
- Supportive, family-oriented culture
- Meaningful work serving local communities
- Career growth opportunities, including Personal Banker and Universal Banker roles
- Ongoing training and development
- Stable Monday-Friday schedule
- Fun team environment with celebrations and community involvement
Qualifications
- High school diploma or GED required
- A passion for helping people and providing exceptional service
- Strong communication and interpersonal skills
- Attention to detail, integrity, and accountability
- Team-oriented mindset
- Customer service, cash handling, retail, hospitality, or banking experience is helpful, but not required
Requirements
- Authorized to work in the U.S. without sponsorship
- Valid driver's license required
At Honor Bank, people come first—our customers, our communities, and our employees.
Ready to join a team that cares? Apply today!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Prescription drug insurance
- Referral program
- Vision insurance
- Volunteer time off
Application Question(s):
- Background Checks and Credit Checks:
Once a contingent offer of employment is made, Honor Bank runs statewide and federal background checks. We look for a felony-free record and any misdemeanors that may pose a risk, such as fraud or theft. We also run Credit Checks. Honor Bank conducts credit employment screenings per FDIC recommendations. This does not show your credit score but flags certain issues like accounts in collections, recent foreclosures, or bankruptcies. We do not penalize for debt caused by death, divorce, student loans, or medical issues.
Do you have any concerns about this?
Experience:
- cash handling: 1 year (Required)
- computer operation: 1 year (Required)
- building customer relationships: 1 year (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Benzonia, MI 49616 (Required)
Ability to Relocate:
- Benzonia, MI 49616: Relocate before starting work (Required)
Work Location: In person
Salary : $17