What are the responsibilities and job description for the Barista/ Coffee Shop Team Member position at Honolulu Coffee?
About the Role
We are a coffee shop located within a hotel, serving hotel guests and the local community. We’re looking for reliable, motivated, and personable team members who take pride in their work and enjoy creating a positive experience for every customer.
Our ideal team member is someone who thrives in a fast-paced environment, works well with others, and takes initiative to recognize what needs to be done without being asked. We value individuals who are attentive, proactive, and committed to maintaining a clean, organized, and welcoming environment.
Responsibilities
- Provide friendly, attentive, and professional customer service.
- Prepare and serve coffee, espresso drinks, pastries, and acai bowls.
- Work efficiently and maintain a positive attitude during busy periods.
- Maintain cleanliness, organization, and attention to detail throughout the coffee shop.
- Proactively identify and complete tasks such as restocking supplies, cleaning, and preparing for upcoming service needs.
- Communicate effectively and support teammates to ensure smooth daily operations.
- Maintain high standards of quality, presentation, and service.
- Contribute to a welcoming atmosphere for hotel guests and the local community.
Successful team members demonstrate:
- Initiative: Recognizes what needs to be done and takes action without waiting to be asked.
- Situational Awareness: Notices what is happening around them and anticipates the needs of customers, coworkers, and the business.
- Attention to Detail: Takes pride in cleanliness, drink quality, presentation, and consistency.
- Proactiveness: Anticipates needs and addresses tasks before they become problems.
- Teamwork: Communicates well, supports coworkers, and contributes to a positive team environment.
- Strong Social Skills: Enjoys interacting with people and creating a friendly, welcoming customer experience.
- Adaptability: Stays organized, focused, and efficient in a fast-paced environment.
- Reliability: Arrives on time, follows through on responsibilities, and takes ownership of their work.
Qualifications
- Previous coffee shop or customer service experience is a plus but not required, a willingness to learn and a positive attitude are essential.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced setting.
- Dependable, self-motivated, and comfortable working independently as well as part of a team.
- Availability for full-time or part-time work.
Who We're Looking For
We’re looking for team members who take pride in doing things well, notice the little things, and understand that great service comes from more than simply completing assigned tasks. The right person is someone who stays engaged, looks for ways to contribute, and takes ownership of helping the entire team succeed.
If you’re friendly, proactive, dependable, and enjoy working with people, we’d love to hear from you!
Pay: $31.00 - $45.00 per hour
Expected hours: 20.0 – 40.0 per week
Work Location: In person
Salary : $31 - $45