What are the responsibilities and job description for the Sr Field Service Technician position at honeywell2-pilot?
The Field Service Technician supports the on-site installation, servicing and repair processes of complex Honeywell equipment and systems. You will follow detailed work instruction and escalate any discrepancies in customer requirements, blue-prints, or work instructions. You will identify, escalate, and explore opportunities to improve the installation or repair procedures. You will escalate any administrative difficulties relating to delivery and installation of proper equipment. You will support the training of the customer on proper usage for complex systems.
Key Responsibilities:
· Verify Building Automation System (BAS) functional performance to ensure proper operations according to contract requirements including testing, calibrating system and peripheral device operations as per preventative maintenance schedule
· Complete documentation of all work done, including all readings, offsets, overrides, etc.
· Monitor alarms in the Building Automation System, initiate work orders, and order materials to make repairs
· Maintain customer system documentation with any configuration or model changes
· Respond to emergency service calls as required
· Promote, build, and maintain good customer relations
· Demonstrate building operating system and provide training to customers, as required
· Keep documentation, records, and paperwork up-to-date