What are the responsibilities and job description for the Entry Level Field Service Tech- Boston, MA position at honeywell2-pilot?
The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell is not just about developing cool things. That is why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
As an Entry Level Field Service Technician for Honeywell Building Solutions, you will be introduced to our technology and solutions installed on our customer sites that fall into the HVAC controls, automation, life safety, fire, and security systems category as well as their associated computer systems. Our goal is to ensure system up-time and efficiency through preventative and predictive maintenance and provide a timely response to service calls and in this role you will learn how we provide maintenance, technical support and troubleshooting using tools, processes and procedures to diagnose and correct issues. In addition, as our products evolve and our customer needs change, there is a need to upgrade systems which provides an opportunity to become involved in these installation and upgrade projects and learn about these new offerings.
Key Responsibilities
Technical and job-related responsibilities you will learn and become responsible for:
- Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule
- Termination of field devices and control panel start up activities.
- Complete documentation of all work done, including all readings, offsets, etc.
- Perform system backups, install appropriate updates and patches
- Maintain customer system documentation with any configuration or model changes.
- Respond to emergency service calls as required
- Keep abreast of changes and new developments in product and preventive maintenance techniques
- Availability for and performance of duties outside of normal working hours as required
Customer Management
- Promote, build and maintain good customer relations as you work with other service team members
- Keep Supervisor informed of customer requirements, systems status, and actual, potential, or perceived customer problems
- Demonstrate system and provide training to customers as required once proficient in these systems
- Be aware of service contract scope of service, equipment coverages, and requirements
Health and Safety
- Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment
Administrative Responsibilities
- Be responsible for Honeywell’s assets such as tools, software, and site database
- Keep documentation and paperwork up to date
Other Requirements
- Security and other clearances as required by client
- Ability to travel throughout the service area, with occasional overnight stays
- The successful candidate must have a driving record acceptable to Honeywell