Lead Field Service Technician - Building Automation - DFW Airport

Lead Field Service Technician - Building Automation - DFW Airport Richardson, TX, United States (On-site) Job Description As an Lead Building Automation Technician here at Honeywell, you will play a crucial role in providing technical support and expertise for our Niagara building automation systems. Your in-depth knowledge of Niagara software and systems will be essential in troubleshooting, diagnosing, and resolving technical issues to ensure the optimal performance of our building automation systems. You will report directly to the onsite manager at DFW Airport and you'll work out of our DFW Airport location on a hybrid work schedule. In this role, you will have a direct impact on the efficiency and functionality of our building automation systems, contributing to the comfort, safety, and energy efficiency of our customers' facilities. Responsibilities KEY RESPONSIBILITIES Troubleshoot and diagnose technical issues with Niagara building automation systems Perform system maintenance, upgrades, and repairs Conduct troubleshooting, diagnostics, and repairs on complex technical issues Perform preventive maintenance and system upgrades as required Collaborate with customers and internal teams to provide technical support and solutions Conduct system testing and commissioning Provide training and guidance to customers and colleagues on Niagara systems Qualifications YOU MUST HAVE Must have 3-5+ yrs of HVAC Building Automation experience Minimum of 3 years of experience as a Niagara Technician or in a similar Software experience In-depth knowledge of Niagara building automation systems In-depth knowledge of control systems, plans, specifications, and solid understanding of contracting relationships Competent in MS Word, Excel, Project, and Outlook Excellent customer service skills with experience in technical phone or onsite customer support including good interpersonal communication skills. Ability to travel both locally to customer sites and overnight up to 25% as workload demands Valid driver’s license and safe driving record ability to pass background check WE VALUE Experience with other building automation systems Knowledge of HVAC systems and controls Niagara AX or N4 certification ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here THE BUSINESS UNIT Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/ The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 5/1/2026. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Job Info Job Identification 147348 Job Category Customer Experience Posting Date 05/02/2026, 02:54 AM Job Schedule Full time Locations 830 E Arapaho Rd, Richardson, TX, 75081, US (On-site) Hire Eligibility Internal and External Relocation Package None US Person Due to US export control laws, candidates must be U.S. citizen, perm resident, protected status under asylum/refugee, OR can obtain export approval.