Service Manager

Company Description

honeygrow, founded in Philadelphia in 2012, is dedicated to bringing people together through wholesome, high-quality, and simple foods. Committed to sourcing locally for the best flavors, honeygrow prioritizes authenticity, great design, and innovative technology in its operations. With a focus on fostering a supportive and inclusive culture, the company values grit, pride, compassion, and focus. As a growing organization, honeygrow seeks passionate individuals who thrive in collaborative environments and are eager to develop professionally while contributing to a dynamic team culture.

Role Description

This is a full-time Service Manager role based on-site in Middletown, DE. The Service Manager will be responsible for overseeing daily restaurant operations, ensuring food quality and guest satisfaction, managing and mentoring team members, and maintaining cleanliness and safety standards. Additional duties include scheduling shifts, monitoring inventory, addressing guest inquiries or concerns, and driving team performance to achieve operational goals. The Service Manager will collaborate closely with team members and provide leadership to uphold honeygrow's core values and standards.

Qualifications

• Strong leadership and team management skills to inspire, motivate, and guide team members within a collaborative environment.
• Prior experience in customer service and a passion for providing exceptional guest experiences.
• Knowledge of food safety regulations, inventory management, and operational best practices in a fast-paced setting.
• Excellent communication and problem-solving skills to address challenges proactively and effectively.
• Experience in restaurant or food service management is highly preferred.
• Ability to work on-site in Middletown, DE, and availability to work flexible hours, including weekends and holidays.
• Commitment to upholding honeygrow’s values of authenticity, quality, and teamwork.