Service Writer

HoneyCar, the Sweetest way to grow your career!

About HoneyCar

HoneyCar is an exciting tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car buying experience. We aim to ensure that customers are able to purchase vehicles however they choose. Whether in-store, at home, or a combo of both. Through transparent pricing and a seamless online experience, we support the customer's wishes of working with a member of our team or buying it on their own, online.

HoneyCar believes that happy employees create happy customers and strives to be a "Best Company To Work For". If you're looking for an exciting opportunity to help build a company, learn new skills, and continually improve operations, this is the place for you!

Core Values: Growth Minded - People-Centered - We Own It - Driven For Success

About The Position

The Service Writer at HoneyCar is responsible for acting as a liaison between customers and the service department. This role requires excellent communication skills, a thorough understanding of automotive maintenance and repair, and a strong commitment to customer satisfaction. The ideal candidate will be detail-oriented, organized, and capable of managing multiple tasks in a fast-paced environment. Quality vehicles ensure the customer experiences The Sweetest Way To Buy or Sell Your Car™. HoneyCar's simple process, transparent market pricing, desirable inventory, and daily onsite training will ensure a successful outcome for the Service Writer and the customer!

Benefits

• Daily training, coaching, and mentoring
• Flexible schedule
• High-Energy environment
• 401(k) Plan
• Competitive Benefits Package
• Paid Training
• Opportunities for growth
• Access to the latest automotive software
  
  
  

Qualifications

• Proven experience as a Service Writer or in a similar customer service role within the automotive industry.
• Strong understanding of automotive maintenance and repair processes.
• Excellent communication and interpersonal skills.
• Ability to explain technical information in a clear and understandable manner to customers.
• Strong organizational and time management skills.
• Proficiency in using dealership management software and other related tools.
• High level of professionalism and customer service orientation.
• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
• Clean driving record and valid driver’s license
• High School Diploma or equivalent, required
  
  
  

Why Join Us:

• Competitive salary and benefits package.
• Opportunity for career growth and advancement within the HoneyCar family.
• Supportive and collaborative work environment.
• Access to ongoing training and professional development.
• Be a part of a team dedicated to providing top-notch customer service.
  
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.