Assistant General Manager

We're looking for a full time Assistant General Manager to join our team. Our perfect candidate will thrive in a fun and casual environment, and add value to the company by overseeing production and assist with store operations including achieving overall performance goals with sales, customer service, product quality, and staff development.

Are you ready for a change?

• Are you tired of the same old restaurant/hospitality environment?
• Are you looking for better work/life balance?
• Do you really want to see the difference you make?

Supervisory Responsibilities:

• Inspires staff to achieve goal oriented objectives through a positive, hands-on style of leadership.
• Serves as a role model to demonstrate appropriate behaviors.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.

Duties/Responsibilities:

• Oversees and participates in food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Involved in all areas of food preparation including but not limited to cutting meat, slicing tomatoes, washing lettuce, making deli sides, making sandwiches.
• Set up all catering orders including all prep work.
• Ensures customer satisfaction with all aspects of the cafe and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Stays readily available/approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Maintains sales records and tracks cash receipts.
• Directly involved in all areas of food preparation including serving and catering.
• Drive company vehicle to deliver food.
• Ability to operate a torch as to glaze hams and turkeys.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong hands on supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite, P.O.S. systems.

Education and Experience:

• High school diploma or equivalent required.
• Minimum of 4 years restaurant management experience required.
• Successful completion of corporate training program required.
• Serve safe certified.
• Valid and clean Driver’s License.

Physical Requirements:

• Ability to traverse all parts of the restaurant quickly.
• Prolonged periods walking and standing.
• Must be able to lift 60 pounds at times.
• Operate a torch as to glaze hams and turkeys.

Must provide 3 business references and complete background check.

Job Type: Full-time

Pay: $35,500.00 - $42,500.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

License/Certification:

• ServSafe (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Rock Hill, SC 29732 (Required)

Ability to Relocate:

• Rock Hill, SC 29732: Relocate before starting work (Required)

Work Location: In person

Salary : $35,500 - $42,500