What are the responsibilities and job description for the Food Server position at Hondos Steakhouse?
Company Description HONDOS is Richmond’s premier chophouse, known for serving high-quality steaks such as Cowboy Cut Ribeye, Filet Mignon, Porterhouse, and Dry Aged New York Strip. The restaurant also features a selection of seafood, including twin South African lobster tails and jumbo Chesapeake lump crab cakes. Guests visit HONDOS for both special occasions and professional gatherings, expecting an elevated dining experience. The team is committed to exceptional service, carefully prepared dishes, and a welcoming atmosphere that exceeds guest expectations.
Role Description The Food Server role is a full-time, on-site position based in Richmond, VA. In this role, the Food Server greets guests, presents menus, explains specials, and takes accurate food and beverage orders. The Food Server coordinates with the kitchen and bar to ensure timely delivery of orders, serves dishes and drinks according to restaurant standards, and checks in with guests to ensure satisfaction. Daily tasks include setting and clearing tables, maintaining a clean and organized work area, processing payments, and following all food safety and hygiene guidelines. The Food Server also supports teammates during peak hours, upholds HONDOS’ hospitality standards, and contributes to creating a memorable dining experience.
Qualifications
- Strong customer service skills with a focus on courteous, efficient, and attentive guest interaction.
- Knowledge of food & beverage offerings and general food service practices, including menu familiarity and basic serving standards.
- Clear and professional communication skills for interacting with guests, teammates, and kitchen staff.
- Basic cooking or food preparation awareness helpful for describing dishes and accommodating guest preferences.
- Previous experience in a restaurant or hospitality environment preferred.
- Ability to stand and walk for extended periods and carry trays or plates safely.
- Availability to work evenings, weekends, and holidays as needed.
- Commitment to teamwork, reliability, and adherence to food safety and hygiene regulations.