What are the responsibilities and job description for the Front Desk Agent position at Homewood Suites by Hilton?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage the front desk operations, including answering phone calls, responding to inquiries, and directing visitors appropriately.
- Maintain an organized calendar for appointments and meetings using Google Workspace.
- Handle administrative tasks such as filing, data entry, and maintaining office supplies.
- Assist with billing and invoicing processes using QuickBooks as needed.
- Provide support as a personal assistant to management when required.
- Ensure the front desk area is tidy and presentable at all times.
- Collaborate with other team members to enhance overall office efficiency.
Experience
- Previous experience in a front desk or receptionist role is preferred.
- Proficiency in Google Workspace is essential for managing schedules and communications.
- Familiarity with QuickBooks is a plus but not mandatory.
- Strong administrative skills with an emphasis on calendar management and filing systems.
- Bilingual candidates are highly encouraged to apply, as this will enhance communication with diverse clientele.
- Experience in dental reception or similar environments is advantageous but not required.
If you are passionate about providing excellent customer service and possess the necessary skills to thrive in this role, we invite you to apply for the Front Desk Agent position.
Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $10 - $11