Payroll and Benefits Administrator

Position Summary:

The Payroll & Benefits Administrator is responsible for administrating all aspects of the organization’s payroll and employee benefits functions. This individual contributor role handles the end-to-end processing of payroll, ensuring timely and accurate pay in compliance with all applicable laws and regulations. In addition to payroll, this role will assist the Human Resources Team administer the organization’s group benefits programs, including health, dental, vision, life, disability, retirement plans, and other employee offerings. The Administrator serves as the primary point of contact for internal employees, insurance carriers, and third-party administrators, handling benefits enrollments, changes, and terminations. This position requires a high level of autonomy, attention to detail, and the ability to resolve most issues independently while delivering exceptional service to both internal stakeholders and external partners.

Position Responsibilities:

· Processes payroll for both Hourly and Exempt employees in compliance with all applicable federal, state, and local laws.

· Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.

· Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates.

· Prepares and maintains accurate records and reports of payroll transactions.

· Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices.

· Facilitate audits by providing records and documentation to auditors.

· Identifies and recommends updates to payroll processing software, systems, and procedures.

· Resolves issues and answers payroll-related questions.

· Participates in administering employee benefits programs including retirement medical, dental, vision, life insurance, disability insurance and others.

· Resolves employee questions and problems by interpreting benefit policies and procedures.

· Handles benefit inquiries and complaints to ensure quick, equitable, courteous resolution.

· Supervises maintenance of records. Supervises maintenance of enrollment, application, and claims inquiries for all benefit plans.

· Audits all monthly benefits invoices for accuracy, reconciles discrepancies, and ensures timely payments in coordination with Finance and benefits providers.

· Other duties as assigned.

Education/Training Qualifications:

· Bachelor’s degree in Accounting, Business Administration, Human Resources, or a related field and 3–5 years of payroll administration experience required; in lieu of a degree, 8–10 years of progressively responsible payroll experience may be considered.

· Extensive knowledge of the Fair Labor Standards Act (FLSA) and its application to payroll processing, including overtime, exemptions, and wage and hour compliance.

· Extensive knowledge of the payroll function including preparation, balancing, internal control, and payroll taxes.

· Extensive knowledge of compensation and benefits packages, policies, and legislation.

· Excellent organizational skills and attention to detail.

· Strong analytical and problem-solving skills.

· Excellent conflict resolution skills.

· Strong communication and interpersonal skills.

· Extensive knowledge of payroll software/HRIS (ADP)

· Strong proficiency in Microsoft Office Suite, with advanced Excel skills including the use of pivot tables, VLOOKUP, and other data analysis functions.

· Ability to organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.

· Communicate effectively, both orally and in writing at all levels of the organization.

· Work independently as well as collaboratively within a team environment.

· Provide a high level of customer service.

· Maintain strict confidentiality.

· Establish and maintain effective working relationships across the organization.

Experience/Knowledge/Abilities

Bi-lingual English / Spanish ability