What are the responsibilities and job description for the Resident Care Supervisor position at Homestead Healthcare?
The Detroit Free Press has ranked Homestead as a TOP WORKPLACE, and we are hiring!
Homestead provides care in a Senior Living Facility in Westland and is hiring a Resident Care Supervisor who will act as a key point of contact for residents, business leaders, managers, and families to ensure that company goals and milestones are met.
The supervisor will lead the caregivers with a positive attitude and respond to all the needs of the residents. This is an on-call position. Must have good communication skills with all levels of staff and management. Previous experience caring for seniors and managing care staff is a requirement. This position will be helping our dementia residents. Love for seniors is a must!
Previous experience caring for seniors, managing care staff and able to be on-call as needed, are requirements. Full time, First shift 700am 300pm
Duties include but not limited to
Homestead provides care in a Senior Living Facility in Westland and is hiring a Resident Care Supervisor who will act as a key point of contact for residents, business leaders, managers, and families to ensure that company goals and milestones are met.
The supervisor will lead the caregivers with a positive attitude and respond to all the needs of the residents. This is an on-call position. Must have good communication skills with all levels of staff and management. Previous experience caring for seniors and managing care staff is a requirement. This position will be helping our dementia residents. Love for seniors is a must!
Previous experience caring for seniors, managing care staff and able to be on-call as needed, are requirements. Full time, First shift 700am 300pm
Duties include but not limited to
- Maintain employee files
- Review shift supervisor checklists
- Cover open shifts as needed, including call offs. Keep on-call phone
- Assist residents with care dressing, bathing and toileting
- Follow up on issues, review 24 hours logs -corrective actions for med errors, absences, etc.
- Assess any care complaints
- Payroll - review for missed punches, missed lunches etc. and follow up
- Enter shift pick-ups and shift trades
- Create schedules for staff and prepare shift assignments
- Schedule and interview applicants
- Conduct QA audits, review Incident reports/med errors and put interventions/training in place - involve nurse as necessary
- Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week
- Order clinical supplies
- Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s,
- Ensure government forms are completed and correct
- Opportunities for advancement
- Medical, dental and vision insurance
- Employee recognition events
- Paid time off
- Prior experience managing a senior living facility (2 years). Dementia unit is a plus
- Able to be on-call for all three shifts, as needed
- Ability to handle multiple priorities effectively and delegate responsibilities to the appropriate individuals
- Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
- Proficient in organizational, time management skills
- Demonstrates good judgment, problem solving and decision-making skills
- Demonstration of proficiency in computer skills
- Ability to work weekends, evenings and flexible hours as needed for resident care/services, must be available to our residents at peak service times and as needed