Director of Information Security

Position Overview:

The Director of Information Security is responsible for overseeing HomeServe’s cybersecurity strategy, ensuring the protection of critical business assets, customer data, and IT infrastructure. This leadership role focuses on security operations, incident response, and security architecture. The ideal candidate will work closely with the VP Information Security and cross-functional teams to enhance security posture while supporting business objectives.

This role will also direct and/or influence the development and implementation of policies, procedures, and controls to ensure that the organization's security and audit compliance remain in line with applicable laws, industry standards, etc. In this role, you will work directly with non-IT compliance professionals such as finance, marketing, legal, audit and corporate compliance to ensure organizational alignment.

Responsibilities:

Strategic Leadership & Security Program Development

• Develop, implement, and maintain the enterprise-wide security strategy, aligned with business goals.
• Oversee the design and execution of security policies, frameworks, and best practices to protect HomeServe’s data and IT environment.
• Collaborate with IT, legal, and other business units to embed security into company operations and technology initiatives.
• Act as a security advisor to business units within the organization, providing risk-based recommendations and strategic insights.

Security Operations & Incident Response

• Lead the Security Operations Center (SOC) and manage threat detection, response, and remediation activities.
• Develop and refine incident response plans, ensuring timely investigation and resolution of cybersecurity incidents.
• Implement and/or enhance security monitoring, vulnerability management, endpoint protection solutions, and other security controls to proactively mitigate threats.
• Oversee security investigations and forensic analysis, ensuring proper documentation and reporting.

Security Awareness & Training

• Develop and drive security awareness programs to educate employees on cybersecurity best practices and phishing prevention.
• Foster a security-first culture through regular training sessions and simulated cyber-attack exercises.

Technology & Innovation

• Evaluate and implement emerging security technologies to enhance HomeServe’s cybersecurity capabilities.
• Collaborate with IT and DevOps teams to integrate security into cloud environments, CI/CD pipelines, and digital transformation initiatives.
• Continuously optimize security architecture to protect against evolving threats.

Essential Functions:

Job Requirements:

• Education:Bachelor’s degree in Computer Science, Information Security, Cybersecurity, or related field experience.
• Experience:Minimum 10 years of experience in information security, with at least 3-5 years in a leadership role.
• Certifications (preferred):CISSP, CISM, CCSP, or equivalent security certifications.
• Technical Expertise:
  • Strong knowledge of security frameworks (NIST, ISO 27001, CIS Controls).
  • Experience with security technologies such as SIEM, EDR, firewalls, IAM, and cloud security solutions.
  • Hands-on experience with incident response, penetration testing, and forensic investigations.
• Leadership & Soft Skills:
  • Proven ability to manage and mentor security teams.
  • Strong communication skills to engage with executive leadership and technical teams.
  • Ability to influence business leaders and drive a security-conscious culture.
  • Strategic thinker with a problem-solving mindset.

Minimum Physical Requirements: 

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone.  The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.   

Salary Range: $157,592.85 - $210,123.80

Bonus Eligibility: 20%

HomeServe USA is an equal opportunity employer.

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Salary : $157,593 - $210,124