Director of Housing & Property Management

Department: Housing & Property Management

Reports to: COO

FLSA Status: Full-time/Exempt (36-40 Hours per week)

Salary Range: $100K–$105K plus benefits

Benefits Include: Employer Paid Health Insurance, $2800 Annual Contribution to HSA, Employer Paid Dental, Employer Paid Life Insurance, 2% of Salary Contribution to IRA, PTO, Paid Floating Holidays and 11 Paid Holidays Annually. All Benefits subject to start day and mandatory introductory period.

About Us

Homes of Hope is a nonprofit organization dedicated to achieving generational change through affordable housing development, property management, and a construction-based workforce development program. Our mission is to open doors to economic mobility through housing, economic, and workforce development.

Position Summary;

The Director of Housing & Property Management is a senior leadership position responsible for overseeing an expanding statewide portfolio of affordable rental housing properties. This role ensures that assets are financially sustainable, operationally sound, and in compliance with regulatory requirements, while ensuring resident satisfaction and community engagement remain central to property management operations.

The Director provides strategic direction for the Housing & Property Management Department, approves budgets and compliance outcomes, and serves as the final accountability point for departmental performance. The Director directly supervises the Portfolio Manager, Maintenance Manager and Resident Resource Coordinator, fostering alignment and excellence across all functions.

Essential Duties and Responsibilities include, but are not limited to:

Leadership & Oversight

• Provide strategic direction and vision for the HPM Department, aligning goals with organizational mission and community impact.
• Ensure adherence to departmentwide Fair Housing and compliance
  
  

requirements, provide timely reporting and compliance adjustments as overseen and communicated by the Compliance Manager.

• Oversees department wide systems to ensure that processes/procedures and best practices are in place and implemented department wide.
• Serve as the final accountability point for departmental performance.
• Supervise the Portfolio Manager, Maintenance Manager, Resident Resource
  
  

Coordinator and 3rd Party Property Manager to ensure collaboration and operational efficiency.

• Oversee rental housing partnerships including Memorandums of Understanding and Master Leases.
• Oversee highlevel risk management to include hazards, maintenance, resident,
  
  

vendor, and contract issues.

Portfolio & Asset Management

• Oversee the performance of a statewide portfolio of affordable housing rental properties.
• Develop and implement asset management strategies that maximize property value, sustainability, and longterm viability.
• Provide monthly strategic interpretation and adjustments with the data provided through the reporting of the Portfolio Manager.
• Monitor occupancy, rent collections, and operational performance to identify trends, risks, and opportunities.
• Collaborate with real estate development and finance teams on new acquisitions,
  
  

dispositions, refinancing, and capital improvements.

Financial Oversight

• Oversees and manages financial management service provider for rental portfolio
  
  

(Spara). This includes a deep knowledge of process, reporting needs and property management financial best practices.

• Provide financial leadership for the rental property portfolio, including budget development, forecasting and variance analysis.
• Approve and oversee department budget.
• Oversee all departmentspecific vendor contracts in coordination with team members, the Finance Department, fellow directors, and executive leadership.
• Ensure accurate and timely financial reporting for internal stakeholders, board members, and funding partners.
• Evaluate propertylevel and portfoliowide financial performance to guide decision making.
• Oversee capital planning, reserve management, and major rehabilitation projects.
  
  

Team Leadership & Development

• Lead and develop a team of property management staff, fostering a culture of clarity, accountability, collaboration, and excellence.
• Establish clear performance metrics and professional development opportunities for staff.
• Build and maintain strong relationships with internal teams, external partners, and
  
  

community stakeholders.

Property Management Oversight

• Provide highlevel oversight of property management, ensuring organizational mission, vision and values are be upheld and portfolio performance is profitable.
• With guidance from Compliance Manager, ensure that department staff, policies
  
  

and procedures adhere to all federal, state, and local affordable housing regulations (including HUD, SC Housing, Fair Housing, Section 8, HOME, NSP,

And Other Program Requirements).

• Implement best practices in leasing, maintenance, resident services, and compliance management.
• Ensure that resident satisfaction and community engagement remain central to
  
  

property management operations while maintaining portfolio sustainability and profitable cash flow.

• Ensure the development and maintenance of policies, procedures, and systems
  
  

that support operational efficiency and regulatory compliance.

Required Qualifications:

• Minimum 5 years of experience in affordable housing asset management and/or property management, with at least 3 years in a leadership role.
• Deep knowledge of affordable housing programs and ability to implement
  
  

compliance requirements (HUD, SC Housing, Fair Housing, Section 8, HOME,

NSP, etc.).

• Strong financial and asset management acumen with experience in budgeting, forecasting, and portfolio analysis.
• Proven ability to lead and inspire diverse teams across multiple locations.
• Excellent communication, negotiation, and relationshipbuilding skills.
• Ability to travel as needed to properties throughout the state.
  
  

Preferred Qualifications:

• 7 years of experience in affordable housing asset management and/or property management, with at least 5 years in a leadership role.
• Bachelor's degree in business, real estate, finance, human services or equivalent experience in related fields.
• Property Manager or Property Manager in Charge credentials.
  
  

Required Competencies:

• MissionDriven Leadership: Provides vision and direction that aligns with organizational values and community impact.
• Strategic Leadership: Ability to set vision, strategy, and direction for portfolio growth and sustainability.
• Financial & Analytical Expertise: Strong skills in financial modeling, reporting, and investment analysis.
• Operational Excellence: Deep understanding of property management operations and compliance standards.
• ProblemSolver: Tackles challenges with creativity, resilience, and a solutionsfirst mindset.
• Collaboration & Influence: Ability to work effectively with internal and external
  
  

stakeholders.

Working Conditions

Estimated 36–40 hours per week; approx. 80% office environment and 20% offsite for work related appointments (rental portfolio is throughout the state). Primarily office based, allowing for limited remote work as duties permit. Remote work requires supervisor approval and a measurable work product.

Physical Demands And Work Environment

The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Ability to travel to work related appointments is required and a valid driver’s license and reliable transportation is needed.

Occasionally lift and/or move up to twenty pounds. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee is frequently required to use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Homes of Hope is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.