What are the responsibilities and job description for the Scheduling Coordinator position at HomePro?
Seeking a Detail-Oriented Scheduling Coordinator at HomePro
Welcome to HomePro, the forefront innovator in the home automation, security, and entertainment industry for over two decades. Our Texas-based company is renowned for enhancing the modern home experience with a plethora of smart solutions. We're currently on the hunt for an organized and proactive Scheduling Coordinator to ensure the efficient planning and coordination of our installation and service appointments. If you're a master planner with a passion for optimizing schedules and improving customer service, this role is perfect for you!
Our benefits include:
Appointment Scheduling: Efficiently manage and optimize the scheduling of installation and service appointments, ensuring a smooth workflow and customer satisfaction.
Customer Communication: Act as a liaison between our technicians and customers, providing timely updates and adjustments to schedules as necessary.
Resource Allocation: Coordinate the allocation of technicians and resources to maximize efficiency and meet operational goals.
Data Management: Maintain accurate scheduling records and provide reports on productivity and scheduling trends to support decision-making.
Team Collaboration: Work closely with the customer service and technical teams to address any scheduling conflicts or concerns promptly.
Job Type: Full-time
We are excited about the possibility of you bringing your exceptional scheduling and coordination skills to HomePro!
TX DPS: B09309 - Fire License: ACR-1757869 M#228511 - Electrical: TECL#32568
Welcome to HomePro, the forefront innovator in the home automation, security, and entertainment industry for over two decades. Our Texas-based company is renowned for enhancing the modern home experience with a plethora of smart solutions. We're currently on the hunt for an organized and proactive Scheduling Coordinator to ensure the efficient planning and coordination of our installation and service appointments. If you're a master planner with a passion for optimizing schedules and improving customer service, this role is perfect for you!
Our benefits include:
- Full-time role with a competitive salary
- 401K with company contribution
- Access to our on-site fitness center
- Generous allotment of PTO and Paid Company Holidays
- Employee Discounts on HomePro products and services
- Comprehensive health, vision, and dental benefits after 60 days
Appointment Scheduling: Efficiently manage and optimize the scheduling of installation and service appointments, ensuring a smooth workflow and customer satisfaction.
Customer Communication: Act as a liaison between our technicians and customers, providing timely updates and adjustments to schedules as necessary.
Resource Allocation: Coordinate the allocation of technicians and resources to maximize efficiency and meet operational goals.
Data Management: Maintain accurate scheduling records and provide reports on productivity and scheduling trends to support decision-making.
Team Collaboration: Work closely with the customer service and technical teams to address any scheduling conflicts or concerns promptly.
- Additional responsibilities assigned by the manager
- Proven experience in scheduling, logistics, or a similar coordination role, preferably in the tech or home services industry
- Exceptional organizational skills and the ability to handle multiple schedules simultaneously
- Strong communication skills for effectively dealing with customers and team members
- Ability to problem-solve scheduling conflicts and propose effective solutions
- Familiarity with scheduling software and tools
- Commitment to providing outstanding customer service
- High school diploma required; further education is a plus
Job Type: Full-time
We are excited about the possibility of you bringing your exceptional scheduling and coordination skills to HomePro!
TX DPS: B09309 - Fire License: ACR-1757869 M#228511 - Electrical: TECL#32568
Salary : $16 - $18