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Client Navigator

Homeless Children's Network
San Francisco, CA Full Time
POSTED ON 3/9/2026 CLOSED ON 4/8/2026

What are the responsibilities and job description for the Client Navigator position at Homeless Children's Network?

AGENCY: Homeless Children’s Network

TITLE: Client Navigator

SALARY: $70,000.00 per year

SCHEDULE: Full-time position, 40 hours per week

BENEFITS: Health, Dental, and Vision insurance; Commuter stipend

About The Position

Provides case management support to self-referred individuals and clients referred from other programs and other service providers; elicits and responds to each person’s and family’s unique needs in housing, job searches, and job stability; offer referrals to adjunct services such as Substance Abuse Treatment, tutoring or other school support, and healthy food sources and recreational activities; and support pregnant/postpartum persons who are overwhelmed by the demands of multiple systems with assistance in navigating them. Reports to BBHI Director and Clinical Supervisor.

About Homeless Children’s Network

HCN works to decrease the impact of trauma and to empower families. Our comprehensive clinical services enable us to work closely with each family to understand their needs and to connect them to HCN's internal resources and our external partners. We form a trusted relationship and follow our clients over time, providing security and stability that allows them to become more stable and confident, raise healthy and emotionally independent children, and develop skills and training that will help lift them out of the cycle of homelessness.

For more information about HCN, please visit our website at https://www.hcnkids.org

Black Birthing Health Program Overview

Homeless Children's Network’s (HCN) Black Birthing Health Initiative (BBHI) is a comprehensive, vital community wellness program aimed at addressing the unique needs of Black/African American birthing individuals and their families in San Francisco. It mitigates, and where possible, removes barriers to care for Black/African American birthing persons, their children, spouses/partners. These barriers include the stigma associated with mental illness, distrust of the healthcare system, absence of culturally competent providers from diverse backgrounds, and lack of insurance or underinsurance. BBHI will contribute to ensuring that every Black/African American mother and birthing person has a strong support system in

preconception, throughout pregnancy and childbirth, and postpartum. We envision a future of quality, universal maternal mental health access with equitable outcomes for all Black/African American San Franciscans and their families. This initiative is designed to promote mental health and wellness, provide client-centered and culturally tailored care, and ensure accessibility to essential services. BBHI offers a comprehensive range of services tailored to the unique needs of Black/African American birthing individuals and their families in San Francisco.

About You!

  • Obtained a Bachelor’s degree, especially in Psychology, Sociology, Social Work, or similarly related field
  • Familiar with resources and communities in San Francisco, especially those dedicated to families with low income and experiencing homelessness/housing instability
  • Charismatic and outgoing, and look forward to networking and outreaching with individuals and organizations
  • Thrive in independent work while coming alive in a community of like-minded colleagues who share similar values
  • Tenacious and able to follow through in order to best support client needs
  • Willing to travel throughout San Francisco to meet with clients, families, and community partners as safety guidelines allow

HCN’s Community Culture

Of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear.

Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.

Please have stories of your own life and how you have been a mover and shaker to transform these systems.

Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation.

Salary : $70,000

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