What are the responsibilities and job description for the Front Desk Agent | Night Auditor | Breakfast Attendant position at Home2 Suites by Hilton Raleigh Durham RDU/RTP?
Home2 Suites by Hilton Durham Chapel Hill is growing our team, and we’re looking for friendly, dependable, hardworking individuals who want to be part of a winning hotel team!
OPEN INTERVIEWS WILL BE HELD EVERY WEEK ON WEDNESDAYS 12PM - 4PM & THURSDAYS 10AM - 2PM STARTING OCTOBER 14TH, 2026
No appointment required. Stop by during our open interview hours and ask for a manager. Come prepared to interview, learn more about the opportunities available and see why Narsi Hotels is a great place to work and grow!
POSITIONS AVAILABLE:
(Please note: Flexibility to work some weekends & holidays is required for all positions.)
Front Desk Agent — Full Time & Part Time
- Current hours available: up to 40 hours a week on the 3p-11p shift as well as up to 16 hours a week on Tuesdays & Fridays from 7am-3pm
- Efficiently manage the check-in and check-out processes, verifying guest information, processing payments, issue room keys and receipts.
- Handle reservations through various channels, including phone, email, and online booking systems, ensuring accurate data entry and maintaining up-to-date records and room availability.
- Provide exceptional customer service is crucial. Front desk agents address guest inquiries, resolve complaints, and assist with special requests, striving to create a positive and memorable experience for every guest.
- Working closely with housekeeping and maintenance to ensure rooms are ready for new guests and maintenance issues are being reported and followed up on.
Night Auditor — Part Time
- Current hours available: up to 16 hours a week from 11pm-7am on Fridays & Saturdays
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring guest satisfaction by scheduling wake-up-calls and handling guests requests
- Handling guest complaints and communicating with other departments including leadership accordingly
- Ensuring that all end-of-day activities have been successfully executed including balancing of accounts
- Answering calls and queries related to potential or existing booking
- Ensure property security and handle emergencies
Breakfast Attendant — Part Time
- Must be available to work 530a-130pm Saturdays and Sundays
- Set up and prepare the breakfast area before service begins, and for the next day
- Replenish and maintain breakfast items throughout service
- Maintain cleanliness and sanitation of breakfast bar and kitchen at all times
- Assist with inventories and putting away deliveries.
Why Join Our Team?:
- Competitive pay starting at $15
- Paid Time Off
- Narsi Hotels Vacation Reimbursement Program
- Hilton Team Member Travel Program
- Health, Dental, and Vision Benefits
- 401(k) with 4% company match
- Career advancement opportunities within a growing hospitality company
- Positive, supportive leadership team
We Are Looking For Someone Who:
- Takes pride in their work and contributing positively as a team player
- Thrives in a culture of excellence, accountability, and continuous improvement.
- Wants to make a lasting impact on both guests and associates.
If you're ready to join a Rockstar team where you can truly make a difference, we'd love to meet you at the Home2 Suites by Hilton Durham Chapel Hill!
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Durham, NC 27707 (Required)
Work Location: In person
Salary : $15