What are the responsibilities and job description for the Front Desk Associate/Night Auditor position at Home2 Suites by Hilton, Middletown?
The Home2 Suites in Middletown NY is searching for a detail-oriented Hotel Front Desk Guest Services Representative. They will be responsible to attending to the needs of guests, during the check-in/check-out processes. This Guest Services Representative will assist guests in a timely and courteous manner while providing an outstanding guest experience.
Both full-time and part-time positions are available!
Job functions will include:
- Responding to guest requests and inquiries
- Taking, modifying, and canceling guest reservations
- Communicate hotel facilities and services to all guests
- Provide information on the local area and points of interest
- Assisting guests with arrivals and departures.
- Answer the front desk phone
- Cash handling
- The successful candidate will possess the following:
- High school diploma or equivalent.
- Customer Service Experience
- Must be capable of accurately handling money.
- Reading, math, and communication skills.
- Weekends and holidays are required. Flexibility (days of week may vary).
- Shifts are 3p-11p and 11p-7a.
- Adhere to brand and company standards.
- Part- or full-time position available
- Must work weekends and holidays
Job Type: Part-time
Work Location: In person