Scheduling Manager for In Home Care Agency

Are you competitive, organized, and someone who genuinely enjoys solving puzzles?

Do you like the challenge of figuring out how all the pieces fit together? Are you positive, resourceful, and comfortable communicating with different personalities? If so, you may be a great fit for our team.

At Home Matters Caregiving, scheduling is one of the most important roles in our organization. Every day, you’ll work to match caregivers with clients, solve scheduling challenges, support our caregiving team, and help ensure our senior clients receive the care they depend on.

This is a fast-paced position for someone who enjoys problem-solving, takes ownership of their work, and doesn’t give up when a schedule gets complicated.

Responsibilities

• Assist with incoming calls Monday–Wednesday 8:30 a.m.–5:00 p.m.
• Manage caregiver and client schedules using ClearCare/WellSky software.
• Coordinate schedule changes, call-outs, open shifts, and caregiver availability.
• Communicate with caregivers and clients to resolve scheduling needs.
• Maintain accurate caregiver schedules and client information.
• Understand Home Matters Caregiving services and confidently respond to prospective clients.
• Maintain knowledge of company policies and procedures.
• Assist with the day-to-day management and support of the caregiving team.
• Complete LTC insurance billing and related paperwork.
• Provide a daily activity and follow-up report.
• Perform additional duties as assigned by the Administrator.

Who We’re Looking For

You may be a great fit if you:

• Love solving problems and figuring out complicated situations.
• Are competitive and motivated to get open shifts filled.
• Can stay calm when plans change unexpectedly.
• Are highly organized and detail-oriented.
• Communicate confidently and positively with others.
• Are comfortable influencing, motivating, and directing a caregiving team.
• Take initiative rather than waiting for someone else to solve the problem.
• Have compassion for seniors and understand the importance of dependable care.
• Have at least 1 year of caregiving experience.
• Have previous leadership, management, scheduling, or home-care experience preferred.

What We Offer

• Competitive pay
• Phone reimbursement
• Two weeks of PTO
• Supportive and flexible team environment
• Meaningful work that directly impacts seniors and their families

If you enjoy a challenge, love putting the pieces of a puzzle together, and want to be part of a team that makes a difference, we’d love to meet you.

Apply today by submitting your resume!

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• Paid time off

Experience:

• Caregiving: 1 year (Required)
• Scheduling: 1 year (Required)
• Answering Phones: 1 year (Preferred)

Work Location: In person

Salary : $25 - $27