What are the responsibilities and job description for the Client Service Manager For Home Care (LPN Required) position at Home Matters Caregiving?
Community & Client Service Manager
Home Matters Caregiving provides compassionate, high-quality in-home care that helps seniors remain safe, comfortable, and independent in their own homes. Our clients rely on us for personal care, medication reminders, and meaningful companionship—and we rely on dedicated professionals who believe deeply in the impact of caregiving.
We are seeking a Community & Client Care Manager to serve as a key connector between clients, families and caregivers. This role blends client intake and assessment and community-based care. The ideal candidate understands the senior care landscape, values relationship-driven growth, and is passionate about supporting both clients and caregivers.
Key Responsibilities
- Conduct in-home assessments and client intakes throughout the Portland metro area; primarily westside focused.
- Guide families through the care-planning and onboarding process with empathy and professionalism
- Collaborate closely with management and caregiving teams to ensure exceptional care delivery
- Serve as an advocate for clients and caregivers, recognizing the vital role caregivers play in our mission
Ideal Candidate Profile
- Experience in the senior care or home care industry (caregiving experience strongly preferred)
- Proven ability to build trust and long-term professional relationships
- Personable, confident, and approachable with excellent communication skills
- Active listener who is coachable and solutions-oriented
- Driven, persistent, and comfortable with community outreach and relationship-based growth
- Professional, flexible, and mission-driven
Position Details
This is a full-time, salaried position. If you are passionate about making a difference in the lives of seniors and those who care for them, we’d love to meet you.
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- Paid time off
Experience:
- Senior Care: 3 years (Required)
- Caregiving: 1 year (Required)
- Client Services and Intakes: 2 years (Required)
- Home Care: 2 years (Preferred)
Work Location: In person
Salary : $70,000 - $75,000