What are the responsibilities and job description for the Service Coordinator position at Home Instead?
We are seeking a detail-oriented and organized Part-Time Service Coordinator to join our team in Maryville, MO. The Service Coordinator will be responsible for managing and coordinating the schedules of our Care Professionals, ensuring that our clients receive quality and timely care .
This role is vital to the success of our organization, so we're looking for someone who loves to meet challenges head on, and enjoys being part of a team. This is mostly a Monday -Friday position, but some evenings and weekends may be required to meet our client's needs.
Key Responsibilities:
- Coordinate and manage the schedules of Home Instead Care Professionals and their clients, with an emphasis on creating high quality matches and the developing extraordinary relationships..
- Communicate with clients and caregivers to confirm appointments and address scheduling changes.
- Maintain accurate records of client appointments and caregiver availability.
- Resolve scheduling conflicts and ensure coverage for all shifts.
- Collaborate with the client care team to understand client needs and preferences.
- Provide excellent customer service to clients and caregivers.
- Assist with administrative tasks as needed.
To Succeed in this Role, You Must:
- Have strong organizational skills and attention to detail.
- Possess excellent communication and interpersonal skills.
- Be able to multitask and handle high-pressure situations.
- Have compassion for others and a and professional demeanor.
Other Requirements:
- High school diploma or equivalent.
- Previous experience in scheduling or administrative roles, preferably in a healthcare setting.
- Proficiency in technology and Microsoft Office Suite.
Benefits:
- Competitive salary.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and growth.
- Supportive and collaborative work environment.
Application Deadline: Nov. 30, 2026
Home Instead is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $19 - $21