What are the responsibilities and job description for the Service Coordinator position at Home Instead?
Job Overview
Full-time position .
Before You Apply! Do You Qualify?
- You have at least 1 year of Scheduling / Staffing Experience in Home Care, Home Health, Healthcare?
- You have a working knowledge of Clear Care, WellSky, or similar home care scheduling software?
- You have strong organizational, time management and problem-solving skills?
- You have excellent interpersonal and telephone skills?
- You have a valid driver's license & vehicle with insurance?
- You can pass a criminal background check & drug test?
Bilingual a plus
Your Schedule!
- Monday through Friday ; evenings and weekends as needed
- Work Location: Mostly in an Office setting
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Your Responsibilities!
- Schedules disciplines to all home care cases, current and prospective
- Proactively resolves staffing issues as a result of changes to client or Caregiver’s schedules
- Records and maintains detailed data in scheduling logs and staffing calendars
- Maintains record of absences (approved and unapproved) of all agency field personnel
- Notifies management of all staffing problems, resolved and unresolved, in a timely manner
- Responsible for the currency and accuracy of the scheduling calendars
- May be responsible for interviewing and hiring new Caregivers and maintaining their files
- May be on-call outside of regular schedule which may include some evenings, weekend and holidays as assigned
- Documents all occurrences during on-call shift and communicates change to the scheduling team via verbal and/or written communication after the end of each on-call shift
- Verifies schedules for payroll and billing
- Processes clock ins and clock outs, and records data for payroll processing
- Maintains and respects confidentiality of client, employee, and agency information to ensure privacy is protected-
We are a drug free employer. Pre-employment & random drug screens are used
Serious Inquiries..
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $45,000 - $50,000