Recruitment Coordinator

Home Instead^®
Recruitment Coordinator

We’re seeking a Recruitment Coordinator to help build and support our caregiving team. In this role, you will lead recruiting and hiring efforts, playing a key part in shaping a compassionate and reliable workforce. The ideal candidate is passionate about helping others succeed, thrives in a fast-paced environment, and demonstrates strong communication and decision-making skills. Join us in our mission to enhance the lives of aging adults and their families.

***This position is FULL-TIME, IN-PERSON at our office: 412 Beaver Street Wampum, PA 16157


Objective
The Recruitment Coordinator is expected to perform a variety of duties for the recruitment of caregivers. The Recruitment Coordinator is expected to recruit, screen, hire, and onboard a staff of caregivers to provide the highest quality service to clients.

Benefits

• Paid Holidays
• Paid Vacation
• Health Insurance
• Dental & Vision
• Life Insurance
• ShortTerm Disability/Accident/Hospital Insurance
• Bonus Program
• Paid Training

Primary Responsibilities:

• Reflect the core values of The Neupauer Corporation, (d.b.a. an independently owned and operated Home Instead franchise).
• Answer each employment inquiry in a friendly, professional and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all caregivers.
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
• Schedule and conduct caregiver orientation and all training including training required to meet Home Instead^® Standards and Pennsylvania Department of Health regulations.
• Monitor, mediate, and log all client and caregiver activity utilizing the software system.
• Evaluate and update all orientation and training materials as needed.
• Maintain regular attendance at the office to execute job responsibilities.
• Demonstrate open and effective communication with the franchise owner, colleagues, caregivers, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Secondary Responsibilities:

• Conduct client/caregiver introductions as needed
• Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
• Perform any and all other functions deemed necessary

Critical Numbers:

• Maintain at least 30 Caregiver Applicants each month
• Conduct at least 20 interviews each month
• Hire at least 6 Caregivers each month
• Maintain compliance with Home Instead Training Standards

Education/Experience Requirements:

• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license
• College Degree and previous recruiting/hiring experience a plus

Supervisory Responsibilities:

• This position will be responsible for overseeing all of the functions performed by the caregiver staff during their first 90 days of employment.

Knowledge, Skills and Abilities:

• Must have an understanding of and uphold the policies and procedures established by The Neupauer Corporation, (d.b.a. an independently owned and operated Home Instead franchise)
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistently with office standards, practices, policies and procedures
• Must demonstrate knowledge of the senior care industry
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, caregivers and the community
• Must present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends periodically as required
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team
• Must demonstrate excellent organizational skills

HOW TO APPLY: Please complete the online application and attach your cover letter and resume