What are the responsibilities and job description for the Client and Care Team Scheduler position at Home Helpers Home Care?
Home Helpers Home Care
Full-Time Client & Care Team Scheduler
Organized. People-Focused. Essential.
If you enjoy being the person who keeps everything running smoothly — and you take pride in making sure the right details are handled at the right time — this role was built for you.
At Home Helpers Home Care, the Scheduler is the central coordination point of our agency. You work closely with caregivers, clients, and leadership to ensure schedules are accurate, coverage is consistent, and communication flows clearly throughout the day.
You are not operating alone. You are part of a structured team with defined systems and leadership support.
What You’ll Do
- Build and maintain caregiver schedules using established systems
- Communicate daily with caregivers and clients regarding coverage and updates
- Follow clear scheduling guidelines to ensure proper case coverage
- Partner with leadership when adjustments or escalations are needed
- Keep documentation organized and up to date
- Monitor changes and update the team proactively
This role requires attention to detail, steady follow-through, and the ability to manage multiple moving pieces while staying calm and solution-focused.
What This Role Feels Like
- Fast-moving but structured
- People-oriented but task-driven
- Organized and process-based
- Collaborative with leadership access
- Clear expectations and defined responsibilities
You will have systems to follow, training to rely on, and leadership available for support when needed.
Who Thrives Here
- Someone who enjoys organization and order
- Someone who communicates quickly and clearly
- Someone who likes interacting with people throughout the day
- Someone who prefers structure and defined processes
- Someone who takes pride in accuracy
- Someone who enjoys staying busy and mentally engaged
- Scheduling or healthcare experience is helpful but not required. We provide thorough training for the right person who values structure, teamwork, and consistency.
Home Helpers® Home Care is a in-home care service that provides top quality in-home care. Our Cared-4℠ program is a holistic approach to meet the four primary areas of need, helping your loved one stay safe and independent at home.
Our team of Caregivers will work with you to fully understand your loved one’s needs and make the best decisions for their quality of life and peace of mind. We are one of the nation’s leading providers of senior care and deliver comprehensive services for clients dealing with a wide variety of conditions and struggles.
Pay: $16.00 - $17.00 / hour
Pay:
- Bonus pay
- Other
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Referral program
- Paid training
- Other
Job Type: fulltime
Schedule:
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
- Other
Education: High school degree
Work location: On-site
Salary : $16 - $17