What are the responsibilities and job description for the Intake Coordinator position at Home Health Resource Group?
Home Health Resource Group (HHRG) is a team of committed and experienced healthcare professionals operating Medicare Certified Home Health, Hospice, and Home Care agencies throughout California. HHRG has the unique combination of resources, expertise, and synergies key to advocating patient-centered care and to improving patient experience and engagement.
We are a dedicated team created by nurses to ensure the best place to work for in California. Our agency ensures a work-life balance for employees with the success of providing good quality care to patients!
HHRG is now hiring Intake Coordinator is responsible for managing all aspects of the patient intake process including obtaining authorization for patient care and services as well as establishing and maintaining positive relationships with patients and referral sources, responding to patients' request and concerns and maintaining the insurance verification and authorization process.
More importantly an intake directs all daily patient referral and intake operations while maintaining intake policies thus ensuring a seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation and coordination of care with multiple service providers.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
- Directs all daily patient referral and intake operations while maintaining intake policies.
- Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements.
- Establishes and maintains positive working relationships with current and potential referral sources.
- Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers
- Perform detail chart audit review as per company compliance policy.
- Maintains comprehensive working knowledge of the organization's contractual relationships and ensures that patients are admitted according to contract provisions.
- Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by the organization.
- Maintains a clean working environment.
QUALIFICATIONS:
- LVN license or Health care related degree or Health care related experience (Home Health Agency Preferred)
- Demonstrates good communication and direct administrative personnel.
- Ability to multitask under pressure
- Demonstrates organization, assertiveness, flexibility, and cooperation in performing job responsibilities
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $20 - $30