Office Operations Manager

Job Title: Office Operations Manager

Company: Twin Cities Physicians

Compensation: $70,000 - $90,000

Location: Golden Valley, MN (On-Site Role)

Twin Cities Physicians is growing rapidly and looking to add a key member to our administrative leadership team. This is an opportunity to step into a high-impact role that blends operations, relationship management, and strategic growth within a fast-paced healthcare environment.

Successful applicants will have prior healthcare experience and thrive in a role where they can wear multiple hats, build relationships, and help scale a growing physician practice. If you are resilient, detail-oriented, and driven, we encourage you to apply.

To apply, please send an email directly to Shawn at sfranklin@mytcp.org outlining your experience and why you want to join Twin Cities Physicians.

Office Operations Manager Overview:

• Oversee the daily operations, growth, and success of Twin Cities Physicians.
  
• Travel to and meet with existing and prospective partner communities and facilities.
  
• Serve as a key liaison between providers, communities, and internal operations.
  
• Support operational functions including employee reviews, performance tracking, and handling confidential information.
  
• Assist with onboarding and training providers, including EMR and internal systems.
  
• Contribute insight to improve service experience, communication, and efficiency.
  
• Identify workflow gaps across office and field operations and implement solutions.
  
• Assist with light sales and relationship-building efforts to support growth.
  
• Create and manage provider schedules, including on-call coverage.
  
• Communicate schedule updates and changes to appropriate communities.
  
• Organize and lead internal meetings and support team alignment.
  

Office Operations Manager Qualifications:

• At least 3 years of experience in healthcare, operations, administration, or a related field.
  
• Bachelor’s degree in healthcare administration, communications, or related field preferred.
  
• Strong interpersonal skills with ability to build relationships with providers and community partners.
  
• Prior experience in office or operations management preferred.
  
• Experience working with Electronic Medical Records (EMR) systems.
  
• Ability to manage multiple priorities in a fast-paced, evolving environment.
  
• High level of professionalism when handling sensitive and confidential information.
  

About Twin Cities Physicians:

Twin Cities Physicians partners with senior living communities across the Twin Cities to provide on-site, coordinated medical care for residents. Our providers specialize in geriatric-focused care, helping residents stay healthier longer while reducing unnecessary hospitalizations and improving overall quality of life. We take a collaborative, relationship-driven approach, working closely with communities, families, and care teams to deliver consistent, high-quality medical services. As we continue to expand, we are looking for team members who want to be part of a growing organization making a direct impact in senior care.