What are the responsibilities and job description for the Policy & Quality Control Coordinator position at Home Forward?
Are you someone who gets excited about a well-organized policy manual and dreams of perfectly audited files? Do you enjoy decoding complex regulations and turning them into clear, actionable guidance? If so, you may be our next Policy & Quality Control Coordinator.
We are seeking a systems-knowledgeable, detail-oriented, policy-driven, and people-centered individual comfortable with collaborating on staff training as they are navigating HUD regulations or spotting a rogue rent roll entry. This hybrid role offers the ability to flex your analytical muscles from home and join an organization committed to housing justice and racial equity. We lead with heart—meeting people where they are, supporting one another, and showing up every day with empathy, curiosity, and resilience. Together, we create compassionate service and lasting results, guided by data, feedback, and the stories of lives changed by housing.
If you are someone who loves structure, thrives on clarity, and finds joy in helping teams do their best work, come help us build better policy, together.
Key Responsibilities:
Translate complex regulations into clear, practical policies and tools
Think systemically and enjoy building workflows that improve consistency and compliance
Spot issues early and use data, audits, and collaboration to drive solutions
Communicate clearly—whether you are writing procedures or training staff
Learn new systems quickly and ensure accurate, reliable data entry and reporting
Value equity, adaptability, and the chance to support a mission-driven organization
To see the full job description, CLICK HERE.
Generous medical, dental, vision, prescription, and mental health benefits. Employees only need to cover 10% of the cost regardless of plan option!
Employer Sponsored Time: We have a standard work week of 37.5 hours, and Home Forward provides 2.5 hours of paid time for you to use throughout the week to create work-life balance while maintaining pay at a 40 hours a week.
PSLF Covered Employer We are a participant in the Public Student Loan Forgiveness (PSLF) plan. This means that by serving your community with Home Forward, your loans could be forgiven.
Long-Term Savings & Retirement is important for financial wellness and closing the wealth gap. We contribute 12% into each employee’s PERS/OPSRP pension plan as well as contributing a $750 match to your deferred compensation/457b plan each year.
16 Paid Holidays! - Over three weeks in paid holidays, which includes 4-days of organizational rest.
Home Office & Internet Stipends We are a hybrid organization and set-up our folks for success! Each new employee will receive a $250 home office set-up stipend, and $150 annually there-after. Plus, we contribute to your internet expenses too.
- Seven (7) years of increasingly responsible housing program policy analysis and administration experience, including experience in auditing, training, systems, and quality control. Bachelor’s degree from an accredited college or university with major coursework in public administration, public policy, urban studies, or a related field preferred. A related degree may substitute for work experience requirement.
- Experience with HUD Multi-Family programs and preparation/submission of HUD-50059 forms is preferred.
Home Forward recognizes that knowledge, skills, and experience may be gained through lived experience as well as education, professional experience, volunteering, or other means.
Salary : $44 - $56