What are the responsibilities and job description for the Pro Sales Associate position at Home Central?
Benefits:
- Employee discounts
- Paid time off
- Training & development
At Home Central, Pro Sales Associates are responsible for building strong relationships with professional contractors, builders, and businesses while delivering an outstanding customer service experience consistent with company values.
Pro Sales Associates are often a key point of contact for our professional customers, therefore it is important to create a knowledgeable, efficient, and reliable experience every time.This plays a critical part in driving sales growth and maintaining long-term customers.
A Pro Sales Associate's job will include, but not limited to the following responsibilities:
Pro Sales Associates are often a key point of contact for our professional customers, therefore it is important to create a knowledgeable, efficient, and reliable experience every time.This plays a critical part in driving sales growth and maintaining long-term customers.
A Pro Sales Associate's job will include, but not limited to the following responsibilities:
- Develop and maintain relationships with customers.
- Actively generate sales by identifying customer needs and recommending appropriate products and solutions.
- Prepare quotes, special orders, and process orders accordingly.
- Follow up on sales opportunities.
- Coordinate special orders, deliveries, and pickups to ensure customer sasifaction.
- Maintain knowledge of products, pricing, lead times, and current promotions.
- Work closely with store management and other sales associates to support large and complex orders.
- Resolve customer concerns in a professional and timely manner.
- Assist in merchandising and maintaining a clean, organized sales area.
Qualifications:
- Previous sales experience preferred (Building materials and hardware industry a plus)
- Strong communication and relationship-building skills.
- Ability to multitask and work in a fast paced environment.
- Basic computer skills and experience with POS systems.
- Knowledge of construction materials or willingness to learn.
Expectaions:
- Provide exceptional customer service aligned with Home Central.
- Be proactive in driving sales and supporting team goals.
- Maintain a professional appearance and attitude at all times.