Bilingual Patient Intake Coordinator/Marketer

POSITION SUMMARY: We are seeking a highly motivated individual to join our Human Resource Department and Intake Department as an Intake Coordinator. The successful candidate will be responsible for business growth by onboarding new clients and completing the necessary Intake assessments. Additionally, this position will entail completing caregiver (HHA)sign-ups for clients who choose their own caretaker(s). This position will also include assisting in coordinating and running marketing events to promote business growth.

PURPOSE: As an Intake Coordinator, your main responsibility will be to ensure that the company continues to grow and buildin client census and billable hours, while also being involved in community events and activitiesto promote the company.

KEY RESPONSIBILITIES, TASKS and OUTCOMES:

•Coordinating Initial Intake visits with Consumersin person and/or virtually.

•Creating Assessments and Plansof Care for all new clients

•Coordinating care and assisting Case Management with client schedules

•Assist in resolvingconsumer issuesandmaintainingdocumentation.

•Human Resource sign-up of New Caregiver(s)(HHA).

•Keeping Intake Calendar up to date

•Communication with State agencies and Service Coordinators

•Manage Platform Records and Files•Assist with Field Visits as needed

•Assist Marketing Events

•Assist with other case management /office tasks as requested and/or needed.

Duties may include, but are not limited to:

Responsibilities:

•Coordination of new hire interview appointments

•Review new hire paperwork for accuracy and compliance.

•Implementation of new policies and procedures

Requirements:

•Strong written communication skills

•Strong Interpersonal and verbal communication skills

•Excellent technology skills

•Strong time management and organization skills

•Ability to maintain strict confidentiality.

•Ability to work independently.

•Willingnessto attend Community and Marketing events.

•Clear Drivers license and dependable vehicle for in field work

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Relocate:

• Reading, PA 19611: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $26