What are the responsibilities and job description for the Front Desk Agent position at Home 2 Suites West Bloomfield?
Front Desk Agent:
Overview:
Be the face of the hotel—delivering a warm, efficient, and memorable guest experience.
Key Responsibilities:
- Handle check-ins, check-outs, reservations and other administrative work
- Answer guest questions and resolve issues
- Process payments and maintain accurate records
Qualifications:
- Customer service experience preferred