What are the responsibilities and job description for the CSR/Inside Sales position at Holz Rubber Company, Inc.?
Lodi's oldest industrial employer is looking to expand our inside sales team. If you want to grow your sales career, we have an opportunity for you. We need someone who is willing to develop strong relationships via phone with our national customer base. We are looking for a driven, self-motivated individual who wants to grow with us. If you are not self-motivated, do not apply.
We have a strong benefits package, including a great 401K match and paid holidays. Workdays are Monday-Friday, 7:00 am to 4:00 pm. No weekends necessary.
Salary is commensurate with experience.
Job Expectations:
- Develop rapport with our customer base
- Work strategically with customers, peers, and management
- Review customer requests and provide quotes to match requirements
- Process customer orders
- Follow-up with customers to see if we won or lost quotes
- Coordinate shipping to meet customer expectations
- Resolve customer issues
- Work effectively with Production Control, Manufacturing, Purchasing, Engineering, Accounting and Outside Sales
Qualifications:
- Commitment to winning
- Strong computer skills, with an emphasis on Excel and Microsoft Outlook
- Strong organizational skills and attention to detail
- Exceptional oral and written communication skills
- Ability to multi-task
- Excellent phone etiquette
- Enthusiasm, self confidence, and assertiveness
- Aptitude to develop knowledge of all products and services
- Possess some mechanical aptitude
- Ability to read basic blue prints a plus, but not required
- Previous supervisory duties a plus, but not required
- Retail sales a plus, but not required
- College, community college, or online classes or certificates a plus, but not required
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $20 - $25