Administrative Assistant I

POSITION PURPOSE

The Administrative Assistant I position serves as the initial point of contact for patients, visitors and vendors, creating a welcoming and professional environment. This role is responsible for managing a wide range of operations, including answering and routing telephone calls, taking accurate messages and assisting with patient registration using two-patient identifiers. This position will ensure the waiting area remains clean and orderly, keep patients informed of delays and communicate effectively with clinical staff.

MINIMUM MANDATORY QUALIFICATIONS

EXPERIENCE:

• One (1) year knowledge and use of Medical Terminology.
• Knowledge of HIPAA regulations.
• One (1) - three (3) years experience in a healthcare environment.

EDUCATION:

• High School Diploma or High School Equivalency Test (HSE).

MANDATORY KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS:

• Excellent customer service skills.
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office Suite programs.
• Strong interpersonal, oral and written communication skills.