What are the responsibilities and job description for the Sales Manager position at Holy City Affairs?
Holy City Affairs is a luxury concierge company based in Charleston, South Carolina, specializing in curated guest experiences. We provide high touch, detail driven services designed to elevate every aspect of our clients’ stay from seamless property support and personalized planning to exclusive local access. Our team is committed to delivering refined, relationship driven service rooted in Southern hospitality.
We are seeking a motivated and relationship-focused Sales Manager to grow and manage strategic partnerships throughout the Charleston area.
Position OverviewThis role serves as the primary point of contact between Holy City Affairs and our referral partners. You will be responsible for developing new partnerships, maintaining strong relationships with key contacts, and driving consistent guest referrals.
This is a client facing, field based role that blends hospitality, sales, and account management. Success in this position is driven by your ability to build trust, maintain visibility with partners, and generate ongoing referral activity.
Key Responsibilities- Prospect and onboard new partners in the Charleston market (including hotels, property management companies, and other aligned businesses)
- Build and maintain relationships with concierge staff, property managers, front desk teams, and guest services professionals
- Conduct regular in-person visits to assigned partner accounts
- Educate partners on Holy City Affairs’ services and referral process
- Drive and track guest referral activity from partner accounts
- Maintain accurate records of visits, outreach, and account performance
- Identify underperforming accounts and implement strategies to improve engagement
- Represent the Holy City Affairs brand professionally at all times
- Provide consistent updates on partnership activity and performance
- Field work expected 3 days per week with scheduled partner visits
- Additional time for planning, outreach, and administrative tasks
- Flexible schedule with a strong emphasis on accountability and results
- Performance Incentives: Bonus opportunities tied to new account onboarding and referral performance
- 2 years of experience in sales, hospitality, partnerships, or account management
- Strong knowledge of the Charleston hospitality and tourism landscape
- Excellent communication and relationship building skills
- Comfortable with in-person outreach and client interaction
- Highly organized with strong attention to detail
- Self-motivated and able to work independently
- Reliable transportation required
- Professional, polished, and client-facing demeanor
The ideal candidate is outgoing, proactive, and relationship driven. You enjoy being in the field, meeting new people, and building partnerships that drive business growth. You are confident, adaptable, and understand how to navigate luxury hospitality environments with professionalism and ease.