What are the responsibilities and job description for the Donor Database Specialist position at Holston Home for Children?
The Donor Database Specialist plays a vital role in supporting the agency’s fundraising efforts by managing and maintaining the fundraising database while advancing system modernization, efficiency, and design initiatives. The position helps ensure gifts are accurately processed and acknowledged, and handles confidential information related to donors and their giving. This is an on-site position, Monday - Friday 8:00 am -5:00 pm.
Essential Responsibilities:
- Coordinate donor acknowledgments, including thank-you letters, memorial gift notifications, and honor gift cards.
- Maintain accurate electronic and paper records related to fund development.
- Enter and maintain donor and supporter information in the donor management system.
- Run reports and queries and analyze data for reporting needs.
- Track gifts and ensure fund development activity is accurately captured and reported.
- Identify and implement opportunities to streamline and automate existing data processes to improve efficiency, accuracy, and support for the agency’s fundraising efforts.
- Work closely with the Accounting Department and annually with auditors to help ensure the integrity of fund development data.
- Maintain current records for churches, pastors, memorials, and honored individuals.
- Maintain appropriate backup information and help ensure the security of fund development data.
- Assist Development staff with mailings, campaign materials, speaking engagements, and fund development events.
- Assist the Administrator of Operations and Vice President of Development with various projects and special assignments.
Qualifications:
- Associate’s degree in business or experience in CRM and database administration.
- Proficient computer skills; experience with donor management software and electronic giving systems is preferred, particularly experience with Blackbaud, Microsoft Excel, Microsoft Word, and Crystal Reports.
- Ability to advance goals of systems modernization and design.
- Demonstrated experience in successfully managing projects using AI.
- Ability to handle confidential and sensitive donor information with discretion.
- Must be willing to adhere to the agency’s confidentiality agreement.
- Must support and subscribe to Holston Home’s Mission Statement, Organizational Values, and Statement of Faith.
Holston Home for Children is an Equal Opportunity Employer
About Holston:
Holston Home for Children, founded in 1895, provides hope and healing for a brighter future by sharing the love of Jesus to children and their families struggling with life’s challenges.
To learn more about Holston's ministry and services, please visit our website at https://www.holstonhome.org/.
Holston Home for Children, founded in 1895, provides hope and healing for a brighter future by sharing the love of Jesus to children and their families struggling with life’s challenges.
To learn more about Holston's ministry and services, please visit our website at https://www.holstonhome.org/.