What are the responsibilities and job description for the Customer Service Specialist position at Holographic Health?
Company Description
Holographic Health is a health, wellness, and fitness company based out of 516 East Market Street in Kingsport, Tennessee. We are dedicated to improving the health and well-being of our clients through innovative and comprehensive programs. Our team of professionals works collaboratively to provide exceptional health and wellness classes, products, and services to our country and our community.
Role Description
This is a full-time on-site role for a Customer Service Specialist located in Kingsport, TN. The Customer Service Specialist will be responsible for handling customer inquiries, resolving customer issues, providing exceptional customer support, mailing company products and support materials, and ensuring customer satisfaction. Daily tasks will include answering phone calls, responding to emails, and engaging with customers to ensure a positive experience with our services. A desire to learn and training in our products and natural health techniques is provided.
Qualifications
Holographic Health is a health, wellness, and fitness company based out of 516 East Market Street in Kingsport, Tennessee. We are dedicated to improving the health and well-being of our clients through innovative and comprehensive programs. Our team of professionals works collaboratively to provide exceptional health and wellness classes, products, and services to our country and our community.
Role Description
This is a full-time on-site role for a Customer Service Specialist located in Kingsport, TN. The Customer Service Specialist will be responsible for handling customer inquiries, resolving customer issues, providing exceptional customer support, mailing company products and support materials, and ensuring customer satisfaction. Daily tasks will include answering phone calls, responding to emails, and engaging with customers to ensure a positive experience with our services. A desire to learn and training in our products and natural health techniques is provided.
Qualifications
- Customer Support and Customer Service skills
- Experience in Customer Satisfaction and Customer Experience
- Excellent Phone Etiquette
- Strong communication and interpersonal skills
- Ability to work on-site in Kingsport, TN
- High school diploma or equivalent; or retired and seeking a low-key job to utilize skills
- Previous experience in a similar role is preferred