Operations Coordinator

Our S.T.A.R.S. commitments are enabled by five foundational principles:

• Start with Care – create a lasting impact through genuine care
• Thrive as a Team – create an environment of collaboration and encouragement
• Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support others
• Resolve with Respect – treat others with empathy, patience, and kindness
• Safety Always – maintain a safe and secure environment

More Specific Responsibilities Include, But Are Not Limited To…

• Assists in the task development, prioritization, and quality control audits of the event operations/conversion scope of work.
• Leads event operations and conversion staff to move, pick up, and/or deliver equipment supplies and other materials.
• Arranges for the relocation and setup/teardown of furniture, equipment, and other materials based on the needs of events and daily operations of the stadium and campus.
• Assists supervisor, as needed, with scheduling, supervision, and management of event operations and conversion staff.
• Leads Operations Leads and Operations Crew Members by example in setting up and breaking down event equipment and furniture.
• Assists with or performs maintenance and/or repairs for Operations-related assets.
• Operates heavy equipment including but not limited to forklifts, pallet jacks (manual and motorized), boom lifts, scissor lifts, and reach forks.
• Assists with overseeing compliance with all Hollywood Park and applicable agency safety policies and ensures that the Hollywood Park policies, procedures, and all safety requirements are administered properly.
• Ensures delivery of training or retraining is completed to address areas of non-compliance with Hollywood Park standards/policies.
• Provide excellent customer service to the Hollywood Park community across all venues within the Hollywood Park Campus.
• Assists with the execution of daily facility operational tasks in a manner that ensures optimal service and cost efficiency.
• Deliver, install, modify, or move furniture as required or requested to allow the facility and associated staff to operate smoothly.
• Assist with documentation of various facility damages either from daily operations or from events.
• Perform additional actions and activities as requested

We’d Love to Hear From People With….

• Bachelor’s degree in Sport Management, Facility Management, Hospitality, Tourism, or a related field
• Advanced degree or specialty certifications in the above-related fields.
• Must be able to work extended hours including nights, weekends, on-call status, and holidays as necessary.
• Minimum of 3 years of experience in public assembly facilities management with increasing responsibilities
• Valid Driver’s license
Previous experience in event conversions, event management, or building operations
• Strong project management skills and attention to detail. Ability to work effectively under time constraints
• Able to work nights, weekends, and holidays
• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.
Must be able to walk, stand, sit, bend, stoop, squat, and stretch to fulfill tasks.
• Must be able to exert a well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift up to 50 lbs. on a regular and continuing basis.
• Excellent written and verbal communication skills with an ability to adapt communication styles to suit different audiences and situations.
• Excellent leadership and supervisory skills. Experience supervising small teams of staff.
• Direct experience with Event Booking or Venue Ops calendar system
• Previous experience in event-related project site
• Experience with project management software

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Employees must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

COLD/HEAT ...................................General air-conditioned environment as well as outside and exposed to elements, including direct sunlight, rain, sleet, and wind

WET/DRY ........................................Not unusual moist/dry environment

NOISE/VIBRATIONS ....................High noise level and vibration high

HAZARDS........................................Non-hazardous environment

FUMES/DUST/ODORS.................Normally controlled environment

Compensation: $23 to $27 per hour

Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.