What are the responsibilities and job description for the Operations Coordinator position at LCX Freight USA LLC?
Import
Essential Duties and Responsibilities:
- Receive, review, and process export documentation for accounts.
- Must have a better than average understanding of the Import Regulations or other government agency regulations that govern exports.
- Must have a better than average understanding of TSA regulations.
- Ensure documentation is accurately processed, distributed, and released to carrier, customers and agents in a timely manner.
- Obtain and create quotes for shipments and source best method of transportation.
- Communicate with overseas agents to ensure proper pre-alerts and documentation.
- Continue to explore different options to reduce cost and increase revenues.
- Track and trace shipment and provide updates to clients and sales.
- Handle inventories of freight on hand, report discrepancies
- Create orders of outbound freight based on inventory availability
- Uphold a strong and professional relationship with airlines, transportation agencies and sales.
- Demonstrate an emphasis on customer satisfaction per company policy.
- Maintain shipment files and ensure billing is completed within a timely fashion.
- Assist as backup for alternate accounts.
- Perform other duties as assigned.
- Must be able to perform essential job functions with or without reasonable accommodations
Preferred Qualifications:
- High School Diploma or GED required.
- 1 years’ experience with freight forwarder preferred
- Knowledge on incoterms
- Demonstrates excellent written and verbal communication skills, along with math skills for dimension conversions
- Intermediate to Advanced PC skills - MS Office
- Highly organized
- Professional and courteous demeanor
- Displays a flexible and open-minded willingness to adapt to new environments and be a team player
- Availability to work weekends and holidays
- Basic Spanish knowledge preferred
Salary : $19 - $21