What are the responsibilities and job description for the Security Assistant Shift Manager position at Hollywood Casino Aurora?
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
The Security Assistant Shift Manager is responsible for supervising staff and the overall daily management of a designated shift in the security department.
ESSENTIAL RESPONSIBILITIES
- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction
- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager
- Serves as the Security Manager on duty in the absence of the Security Shift Manager
- Enforces internal control policies and procedures including but not limited to underage gambling and drinking laws
- Maintains safety and inspections reports for the property
- Conducts regular Security post inspections
- Prepares Security incident reports and maintains Security logs
- Responds to guest and employee concerns and complaints and solves their problems with professionalism and compassion
- Ensures Security Officers adhere to uniform dress and grooming standards consistent with departmental and company policies
- Interacts and cooperates with regulatory, fire/rescue, and law enforcement agencies
- Responsible for staff development and training programs
- Responsible for rewards and recognition program to maximize employee engagement
- Evaluates team members within department and delivers constructive feedback to employees regarding performance
- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs
- Manages work procedures and expedites workflow
- Provides recommendation for employee performance (disciplining, coaching, and counseling)
- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management
BRING US YOUR BEST.
- Must be at least 21 years of age
- High School Diploma/GED; one year of Casino Security experience or two years of Security, Military, or Law Enforcement experience that demonstrates qualities of sound judgment and dependability; or equivalent combination of education and experience
- Basic computer knowledge; competent in Microsoft Office applications, email use, and incident report data entry preferred
- Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals
- Must possess a valid driver’s license
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
$52,500 to $60,000 annually, based on experienceSalary : $52,500 - $60,000
