What are the responsibilities and job description for the Receptionist position at Holliday Ingram?
Description
The Receptionist is often the first person our clients, agents, and visitors meet when they walk through our doors or call our office. At Holliday Ingram, we believe that first impression matters.
We are looking for a warm, professional, and dependable person who genuinely enjoys serving people. This role is about more than answering phones. You will help create a welcoming experience for clients, keep the front office running smoothly, and make sure people get connected to the right person and the right information.
You will be part of a team that values relationships, communicates with care, and takes pride in doing things the right way. If you are someone who notices what needs to be done, enjoys interacting with people, stays calm when things get busy, and takes pride in providing excellent service, we would love to hear from you.
About Holliday Ingram
Our mission is for everyone in South Carolina to experience a closing done right.
We put that mission into practice by communicating well, proactively solving problems, and honoring the importance of every closing. We are a relationship-driven company, and every person on our team contributes to the experience our clients have with us.
Our Values Guide How We Work
LOVES THROUGH SERVICE | LISTENS WITH HUMILITY | LEADS IN INTEGRITY
What You'll Do
Holliday Ingram offers competitive wages, group health insurance including vision, dental and LTD, 401(k), paid time off and holidays, along with a collaborative, relationship-focused work environment and growth opportunities.
Schedule: Full-time, Monday-Friday, typically 8:45 AM-5:00 PM with some flexibility to accommodate business needs
Location: Greenville, SC | In-office
Holliday Ingram is an equal opportunity employer.
The Receptionist is often the first person our clients, agents, and visitors meet when they walk through our doors or call our office. At Holliday Ingram, we believe that first impression matters.
We are looking for a warm, professional, and dependable person who genuinely enjoys serving people. This role is about more than answering phones. You will help create a welcoming experience for clients, keep the front office running smoothly, and make sure people get connected to the right person and the right information.
You will be part of a team that values relationships, communicates with care, and takes pride in doing things the right way. If you are someone who notices what needs to be done, enjoys interacting with people, stays calm when things get busy, and takes pride in providing excellent service, we would love to hear from you.
About Holliday Ingram
Our mission is for everyone in South Carolina to experience a closing done right.
We put that mission into practice by communicating well, proactively solving problems, and honoring the importance of every closing. We are a relationship-driven company, and every person on our team contributes to the experience our clients have with us.
Our Values Guide How We Work
LOVES THROUGH SERVICE | LISTENS WITH HUMILITY | LEADS IN INTEGRITY
What You'll Do
- Welcome clients, agents, visitors, and guests with a warm and professional presence.
- Answer and direct incoming calls and digital inquiries, ensuring questions are routed to the appropriate team member.
- Monitor and respond to group inboxes and follow up on messages in a timely manner.
- Help coordinate client appointments, meetings, and closings while maintaining confidentiality and a professional environment.
- Prepare conference rooms and client spaces for meetings and closings.
- Obtain and organize documents needed for meetings and closings.
- Communicate with clients and agents by phone as needed to confirm appointments or address questions.
- Receive, organize, and distribute mail and packages.
- Coordinate client and agent pickups and other office deliveries.
- Assign new orders according to established procedures.
- Monitor office and conference room needs and order supplies as needed.
- Notice what needs to be done and take initiative to help keep the office running smoothly.
- Support the Greenville team with other administrative and client-service needs as assigned.
- High school diploma or equivalent required; Associates degree or higher, preferred
- Previous customer service, hospitality, administrative, reception, or other client-facing experience preferred.
- Warm, professional, and genuinely enjoys helping people.
- Excellent verbal and written communication skills.
- Dependable and consistent, with strong attention to detail.
- Able to stay calm, courteous, and composed when things get busy or unexpected issues arise.
- Comfortable managing multiple priorities and interruptions without losing track of details.
- Proactive and observant, with the ability to recognize what needs to be done without always being asked.
- Comfortable learning and using technology, including Microsoft Office and phone/digital communication systems.
- Able to handle confidential information with discretion.
- Professional appearance and demeanor.
Holliday Ingram offers competitive wages, group health insurance including vision, dental and LTD, 401(k), paid time off and holidays, along with a collaborative, relationship-focused work environment and growth opportunities.
Schedule: Full-time, Monday-Friday, typically 8:45 AM-5:00 PM with some flexibility to accommodate business needs
Location: Greenville, SC | In-office
Holliday Ingram is an equal opportunity employer.